installing

  • Thread starter Thread starter Ramiro
  • Start date Start date
R

Ramiro

hi,
I had the spyware on my computer, but deleted becauses
when i was going to make a scan. the programs it turned
off by itself, i never could it open. so i decided to
uninstall the spyware.
when go to microsoft.com to download the program it
closes the window. i can download it.
thank you
let me know what can i do
 
hi,
I had the spyware on my computer, but deleted becauses
when i was going to make a scan. the programs it turned
off by itself, i never could it open. so i decided to
uninstall the spyware.
when go to microsoft.com to download the program it
closes the window. i can download it.
thank you
let me know what can i do
Click to expand...

Your computer may be infected with a virus, trojan or something similar.


Start the computer in the Safe mode (F8 during boot-up), run Windows
Explorer, go to your profile temporary folders (usually C:\Documents and
Settings\username\local settings\temp and c:\Documents and
Settings\username\local settings\Temporary Internet Files\Content.IE5) and
delete all the files in those directories and subdirectories. If it is
possible, then do a full system scan with MS AntiSpyware (check the proper
option under Scan settings). Scan the computer with the antivirus software
that you use. And also with some other "cleaning" software such as:



Spybot Search&Destroy http://www.spybot.info/en/index.html

HijackThis http://www.tomcoyote.org/hjt/

CWShredder http://www.majorgeeks.com/download3019.html

Ad-Aware SE Personal http://www.lavasoft.com/software/adaware/

McAfee Stinger http://vil.nai.com/vil/stinger/



If you run HijackThis, you can check the log it prepares - just copy and
paste it to the http://www.hijackthis.de web page and click Analyze button.



Need a free antivirus? Try this one http://www.free-av.com



And protect your system with antispyware, antivirus and firewall software.

Keep this software up to date.

Also KEEP THE SYSTEM UP TO DATE (http://www.windowsupdate.com)
 
thank you for your help. It realy worked
-----Original Message-----

Your computer may be infected with a virus, trojan or something similar.


Start the computer in the Safe mode (F8 during boot-up), run Windows
Explorer, go to your profile temporary folders (usually C:\Documents and
Settings\username\local settings\temp and c:\Documents and
Settings\username\local settings\Temporary Internet Files\Content.IE5) and
delete all the files in those directories and subdirectories. If it is
possible, then do a full system scan with MS AntiSpyware (check the proper
option under Scan settings). Scan the computer with the antivirus software
that you use. And also with some other "cleaning" software such as:



Spybot Search&Destroy http://www.spybot.info/en/index.html

HijackThis http://www.tomcoyote.org/hjt/

CWShredder http://www.majorgeeks.com/download3019.html

Ad-Aware SE Personal http://www.lavasoft.com/software/adaware/

McAfee Stinger http://vil.nai.com/vil/stinger/



If you run HijackThis, you can check the log it prepares - just copy and
paste it to the http://www.hijackthis.de web page and click Analyze button.



Need a free antivirus? Try this one http://www.free-av.com



And protect your system with antispyware, antivirus and firewall software.

Keep this software up to date.

Also KEEP THE SYSTEM UP TO DATE (http://www.windowsupdate.com)


--
Pozdrawiam serdecznie / Kind regards
Mikolaj Kaminski
MS-MVP, Poland

.
Click to expand...
 
thank you for your help. It realy worked


I'm glad to hear that..
Keep your system secured and up to date (with all that anti-something
applications) and you will avoid such problems in the future, I hope :-)
 
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