installing xp

  • Thread starter Thread starter jim little
  • Start date Start date
J

jim little

hello---I bought a new computer in december of 01 which
came with XP----I had problems with it and eventually had
someone install my old '98 operating system on this
computer----I also had lost my registration number but
somehow someone at MS gave me a new number which is 20
digits----

Now at this time, I'd like to re-install XP but cannot as
it requires 25 digits?

Is there a way to do so?
 
If you contact Microsoft Product Support Services they can help you. See
http://support.microsoft.com.

--
J.C. Hornbeck, MCSE
Microsoft Product Support

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Jim...you gotta take about 3 steps backward and get a grip on whats goin
on.....
1...get organized.....take notes...whatever...get it together..
2..then,...and only then...call MS and explain to then whats goin goin...
3..during this have someone who has you confidence as having their act
together take good notes from MS...
4..repeat steps 1 thru 3....
 
Greetings --

The Windows 25-character Product Key (required to perform the
installation) is stored on the CD packaging on a bright orange sticker
that says "Do not lose this number." If it was an OEM (factory
installed) license, it's stored on a label that the PC manufacturer
affixed to the exterior of the PC case, or on the bottom of a laptop.

To recover a lost Product Key:

If your system still runs, you should be able to use AIDA32
Enterprise from http://www.aida32.hu/aida32.php to find the Product
Key. (If you have a factory-installed OEM license, and haven't since
reinstalled the OS, the revealed Product Key is probably of the drive
image used at the factory and not _your_ specific Product Key;
therefore, it probably cannot be -- and definitely should not be --
used for a re-installation.)

If it was a retail license and you have proof of purchase:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246

If it was an OEM license, you should contact whomever sold you the
PC; although very few manufacturers/vendors keep records of the
Product Keys they've sold, it's worth a try before you have to buy a
new license.

Bruce Chambers

--
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