Installing Ratatouille

  • Thread starter Thread starter tirna
  • Start date Start date
T

tirna

I have been unable to install the Ratatouille game. Whenever I click install,
I get a message that tells me the same version of Canon Utilities Photo print
is already installed. If I click to continue it askes if I want to completely
remove my Canon Utilities Photo Print and its components. I emailed the THQ
software and they suggested I had a problem with the windows installer. I
downloaded the Windows Installer 3.1 KB893803 v2-x86.exe. I installed the Net
framework too. I tried to install again and got the same messages. Anyone
have any idea of what I am doing wrong or what I can?
 
Hi tirna,

You might have an incomplete installation of your Cananor Utilities.
Try uninstalling them from Control Panel > Add Remove Programs.
Afterwards, try installing your Ratatouille game, it should work fine.

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

tirna Wrote:
=================
| I have been unable to install the Ratatouille game. Whenever I click install,
| I get a message that tells me the same version of Canon Utilities Photo print
| is already installed. If I click to continue it askes if I want to completely
| remove my Canon Utilities Photo Print and its components. I emailed the THQ
| software and they suggested I had a problem with the windows installer. I
| downloaded the Windows Installer 3.1 KB893803 v2-x86.exe. I installed the Net
| framework too. I tried to install again and got the same messages. Anyone
| have any idea of what I am doing wrong or what I can?
 
Hi Jimmy,
The items that were installed with the Canon printer were Easy photo print,
Canon photo record, and the IP5000 printer itself. Should I remove all of
them and reinstall after trying to install the Rat game?
 
Hi tirna,

If you don't have an entry in your add-remove programs list
specifically named: Canon Utilities Photo Print, then yes, go
ahead and delete each component individually.

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

tirna Wrote:
=================
| Hi Jimmy,
| The items that were installed with the Canon printer were Easy photo print,
| Canon photo record, and the IP5000 printer itself. Should I remove all of
| them and reinstall after trying to install the Rat game?
|
|| Hi tirna,
||
|| You might have an incomplete installation of your Cananor Utilities.
|| Try uninstalling them from Control Panel > Add Remove Programs.
|| Afterwards, try installing your Ratatouille game, it should work fine.
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
|| tirna Wrote:
|| =================
||| I have been unable to install the Ratatouille game. Whenever I click install,
||| I get a message that tells me the same version of Canon Utilities Photo print
||| is already installed. If I click to continue it askes if I want to completely
||| remove my Canon Utilities Photo Print and its components. I emailed the THQ
||| software and they suggested I had a problem with the windows installer. I
||| downloaded the Windows Installer 3.1 KB893803 v2-x86.exe. I installed the Net
||| framework too. I tried to install again and got the same messages. Anyone
||| have any idea of what I am doing wrong or what I can?
 
I have a different problem with my installation!
When i try to install the game i get an error message telling me i don't
have the software needed for playing this game and the installation gets
canceled!
Someone got a solution?
 
Hi Mathias,

Which software does it mention in that message?

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Mathias Wrote:
=================
| I have a different problem with my installation!
| When i try to install the game i get an error message telling me i don't
| have the software needed for playing this game and the installation gets
| canceled!
| Someone got a solution?
 
It doesn't say...
Click to expand...

Clear your temp files (right-click your C: drive, choose Properties then
click on Disk Cleanup. After your HD is scanned, check all boxed except for
the "compress old files" and press OK.) Try to reinstall the game again,
installshield or other installer applications sometimes leave files behind
that can mess up other installations.
 
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