Installing MS Office Update

G

Guest

I just purchased a PC with Windows XP Home installed. My previous one used
Windows ME. On that computer, I was able to install MS Office 2000 update
because I had Word Perfect 7.1 already installed. My new computer came with
Word Perfect 12.1 installed. XP won't install my Office Update because it
could not find any acceptable software installed. It then wouldn't install
Word Perfect 7.1 because it's only for Windows 95 or NT. This isn't true
since it worked with Windows ME. I always thought that older software would
work on a more current operating system and only the opposite was untrue.
Will XP Home not accept any software that predates its creation? What is the
cheepest way to get Office 2000 or a more current version onto my new
computer?

Thank you
 
C

Carey Frisch [MVP]

You'll need to purchase an "Upgrade Version" of Microsoft Office 2003
since you apparently have an Office 2000 CD. Apparently, you have no
qualifying product that will enable the installation of Office 2000 since
it is an "Upgrade Version" and not a "Full Version".

Products That Qualify for the Microsoft Office 2000 Upgrade
http://support.microsoft.com/default.aspx?scid=kb;en-us;210437

Products that qualify for the Office 2003 upgrade
http://support.microsoft.com/default.aspx?scid=kb;en-us;832288

You may wish to contact Microsoft Office Technical Support
at (425) 635-7056 for additional assistance.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

:

| I just purchased a PC with Windows XP Home installed. My previous one used
| Windows ME. On that computer, I was able to install MS Office 2000 update
| because I had Word Perfect 7.1 already installed. My new computer came with
| Word Perfect 12.1 installed. XP won't install my Office Update because it
| could not find any acceptable software installed. It then wouldn't install
| Word Perfect 7.1 because it's only for Windows 95 or NT. This isn't true
| since it worked with Windows ME. I always thought that older software would
| work on a more current operating system and only the opposite was untrue.
| Will XP Home not accept any software that predates its creation? What is the
| cheepest way to get Office 2000 or a more current version onto my new
| computer?
|
| Thank you
 
S

Steve N.

Barry said:
I just purchased a PC with Windows XP Home installed. My previous one used
Windows ME. On that computer, I was able to install MS Office 2000 update
because I had Word Perfect 7.1 already installed. My new computer came with
Word Perfect 12.1 installed. XP won't install my Office Update because it
could not find any acceptable software installed. It then wouldn't install
Word Perfect 7.1 because it's only for Windows 95 or NT. This isn't true
since it worked with Windows ME. I always thought that older software would
work on a more current operating system and only the opposite was untrue.
Will XP Home not accept any software that predates its creation? What is the
cheepest way to get Office 2000 or a more current version onto my new
computer?

Thank you

Are you sure you didn't mean, "I was unable to install MS Office 2000
update..." ?

Office updates from MS are for Microsoft Office, not Word Perfect Office
or any Corel products. For updates to Word Perfect and Corel products
contact the software company.

Steve
 
G

Guest

Carey:

Your response did not address my questions. As stated, I did have a
qualifying product but XP would not install it because it was only compatible
with Windows 95 or NT. If XP won't allow installation of any product that
predates its existence then none of the products in the site reference in
your response will help and installing Office 2000 because impossible! So I
repeat my original question: Will XP Home not accept any software that
predates its creation?
 
S

Steve N.

Carey said:
You'll need to purchase an "Upgrade Version" of Microsoft Office 2003
since you apparently have an Office 2000 CD. Apparently, you have no
qualifying product that will enable the installation of Office 2000 since
it is an "Upgrade Version" and not a "Full Version".

Products That Qualify for the Microsoft Office 2000 Upgrade
http://support.microsoft.com/default.aspx?scid=kb;en-us;210437

Products that qualify for the Office 2003 upgrade
http://support.microsoft.com/default.aspx?scid=kb;en-us;832288

You may wish to contact Microsoft Office Technical Support
at (425) 635-7056 for additional assistance.

The OP is apparently confusing Word Perfect Office with MS Office and
trying to get MS Office Updates, NOT dealing with an MS Office upgrade.
I think he typoed and said "I was able to install MS Office 2000
update..." instead of "I was unable to install MS Office 2000 update..."

He never used the word "upgrade" nor indicated he had Office 2000 CD
either. He's got Word Perfect installed, not MS Office. That much is clear.

You're not reading again Carey.

Steve
 
S

Steve N.

Barry said:
Carey:

Your response did not address my questions. As stated, I did have a
qualifying product but XP would not install it because it was only compatible
with Windows 95 or NT.

What qualifying product do you have? You mentioned Word Perfect being
installed but not Microsoft Office.

If XP won't allow installation of any product that
predates its existence then none of the products in the site reference in
your response will help and installing Office 2000 because impossible!

Sorry, but this doesn't make any sense. What exactly do you mean by "and
installing Office 2000 because impossible!" ?

So I
repeat my original question: Will XP Home not accept any software that
predates its creation?

No, this is not true. We succesfully run MS Office versions as far back
as Office 97 with no issues.

Steve
 
C

Carey Frisch [MVP]

Windows XP will allow installation of many older programs.
Try using the Compatibility Wizard to install your old
WordPerfect application. If it doesn't install, then your
old WordPerfect application is not compatible with Windows XP.

How to use the Program Compatibility Wizard in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;301911

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

:

| Carey:
|
| Your response did not address my questions. As stated, I did have a
| qualifying product but XP would not install it because it was only compatible
| with Windows 95 or NT. If XP won't allow installation of any product that
| predates its existence then none of the products in the site reference in
| your response will help and installing Office 2000 because impossible! So I
| repeat my original question: Will XP Home not accept any software that
| predates its creation?
 
C

CS

The OP is apparently confusing Word Perfect Office with MS Office and
trying to get MS Office Updates, NOT dealing with an MS Office upgrade.
I think he typoed and said "I was able to install MS Office 2000
update..." instead of "I was unable to install MS Office 2000 update..."

He never used the word "upgrade" nor indicated he had Office 2000 CD
either. He's got Word Perfect installed, not MS Office. That much is clear.

You're not reading again Carey.

Steve

Aside from Carey not reading...(nothing unusual about that) At one
time, WordPerfect "WAS" a qualifying product for MS Office. I have
upgraded from WordPerfect to MS Office the same way Barry did in the
past.

His problem it seems, is that he can no longer install his older
version of WordPerfect (7.1) so that it can be present and enable
Office 2000 upgrade to work. Since WordPerfect 7.1 was for Win9X/ME
it won't install to W2K or XP.
 
A

Al Smith

So I
No, this is not true. We succesfully run MS Office versions as far back as Office 97 with no issues.

Steve

This is true. I'm running Office 2000 on Windows XP Pro, which I
installed as an upgrade over an install of Office 97.
 
B

Bob I

An UPGRADE version of software must have the QUALIFYING software
available to perform the install. IF you have the Word Perfect 7.1
install disk you would need to put it in the CD drive when Office asks
for the qualifying software. You could UNINSTALL WP 12.1 so Office won't
see it, but I can't guarantee it will work properly.
 
K

kurttrail

Steve said:
The OP is apparently confusing Word Perfect Office with MS Office and
trying to get MS Office Updates, NOT dealing with an MS Office
upgrade. I think he typoed and said "I was able to install MS Office
2000
update..." instead of "I was unable to install MS Office 2000
update..."
He never used the word "upgrade" nor indicated he had Office 2000 CD
either. He's got Word Perfect installed, not MS Office. That much is
clear.
You're not reading again Carey.

I'm gonna have to back Carey up on this one, though the OP is not very
clear at all. I see the the OP using update like some people use CPU to
identify the entire computer, that is, mistakenly through ignorance.

Hell, Carey even followed up! Will miracles never cease?!

I think the OP is saying that his WP7.1 of his old computer with ME was
qualifying media to install MSO2K.

[According to Cary's link
(http://support.microsoft.com/default.aspx?scid=kb;en-us;210437), the
Windows versions of WP5.1&6.1 ARE qualifying media for a Win2K upgrade,
but doesn't mention WP7.1 at all.]

Now he is trying to do the same with his new computer with WXP, but
can't install WP7.1, and WP12.1 isn't seen as qualifying media for
MSO2K.

In Carey's followup post, he gave the OP a link to the compatability
wizard. Sometimes older programs that won't install right off the bat
will install if you use compatiblity mode on the setup.exe, though it is
a kind of a long shot.

Sorry Steve, I'd much rather agree with you than Carey, but on this one,
I think Carey has come closer to divining the OP's intended question.

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com/mscommunity
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei"
 
G

Guest

Carey & Steve:

Thank you both for your responses. Actually I did mean I was able to
install MS Office 2000 upgrade but I was referring to my previous pc with
Windows ME. I could not install it on my new PC with Windows XP Home. Also,
Word Perfect is a qualifying product for the Office upgrade. Sorry for any
confusion. I will try the Program Compatibility Wizard this evening.
 
S

Steve N.

Barry said:
Carey & Steve:

Thank you both for your responses. Actually I did mean I was able to
install MS Office 2000 upgrade but I was referring to my previous pc with
Windows ME. I could not install it on my new PC with Windows XP Home. Also,
Word Perfect is a qualifying product for the Office upgrade. Sorry for any
confusion. I will try the Program Compatibility Wizard this evening.

Thanks for the clarification. I forgot that WP qualify for an MS Office
upgrade.

Steve
 
C

CS

I just purchased a PC with Windows XP Home installed. My previous one used
Windows ME. On that computer, I was able to install MS Office 2000 update
because I had Word Perfect 7.1 already installed. My new computer came with
Word Perfect 12.1 installed. XP won't install my Office Update because it
could not find any acceptable software installed. It then wouldn't install
Word Perfect 7.1 because it's only for Windows 95 or NT. This isn't true
since it worked with Windows ME. I always thought that older software would
work on a more current operating system and only the opposite was untrue.
Will XP Home not accept any software that predates its creation? What is the
cheepest way to get Office 2000 or a more current version onto my new
computer?

Thank you

Barry:

WordPerfect 7.1 is for Win9X/ME only and will not install to W2K or
XP. Also, I don't believe WordPerfect (newer versions) are eligible
for upgrade to Office. You would have to check with MS to be certain
on that though. As for the least expensive way to purchase Office,
the academic version is the way to go if you qualify. If you're a
college student or have a college student in your family currently
attending school, then you would qualify.
 
S

Steve N.

kurttrail said:
Steve said:
Carey Frisch [MVP] wrote:



The OP is apparently confusing Word Perfect Office with MS Office and
trying to get MS Office Updates, NOT dealing with an MS Office
upgrade. I think he typoed and said "I was able to install MS Office
2000
update..." instead of "I was unable to install MS Office 2000
update..."
He never used the word "upgrade" nor indicated he had Office 2000 CD
either. He's got Word Perfect installed, not MS Office. That much is
clear.
You're not reading again Carey.


I'm gonna have to back Carey up on this one, though the OP is not very
clear at all. I see the the OP using update like some people use CPU to
identify the entire computer, that is, mistakenly through ignorance.

Hell, Carey even followed up! Will miracles never cease?!

I think the OP is saying that his WP7.1 of his old computer with ME was
qualifying media to install MSO2K.

[According to Cary's link
(http://support.microsoft.com/default.aspx?scid=kb;en-us;210437), the
Windows versions of WP5.1&6.1 ARE qualifying media for a Win2K upgrade,
but doesn't mention WP7.1 at all.]

Now he is trying to do the same with his new computer with WXP, but
can't install WP7.1, and WP12.1 isn't seen as qualifying media for
MSO2K.

In Carey's followup post, he gave the OP a link to the compatability
wizard. Sometimes older programs that won't install right off the bat
will install if you use compatiblity mode on the setup.exe, though it is
a kind of a long shot.

Sorry Steve, I'd much rather agree with you than Carey, but on this one,
I think Carey has come closer to divining the OP's intended question.

No need to apologize, I have no problem being wrong. I had forgotten
that you could upgrade WP to MS Office. I also don't mean to pick on
Carey, although he sometimes makes an easy target :)


Steve
 
K

kurttrail

CS said:
Barry:

WordPerfect 7.1 is for Win9X/ME only and will not install to W2K or
XP. Also, I don't believe WordPerfect (newer versions) are eligible
for upgrade to Office. You would have to check with MS to be certain
on that though. As for the least expensive way to purchase Office,
the academic version is the way to go if you qualify. If you're a
college student or have a college student in your family currently
attending school, then you would qualify.

Or have a local Walmart! They don't ask for anything to buy the
Academic Version. MS knows, doesn't care, and is totally content with
the situation just as long as someone is buying a new version of Office.
MS Office hasn't been a compelling upgrade in many, many years.

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com/mscommunity
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei"
 
S

Stephen Harris

Barry said:
Carey & Steve:

Thank you both for your responses. Actually I did mean I was able to
install MS Office 2000 upgrade but I was referring to my previous pc with
Windows ME. I could not install it on my new PC with Windows XP Home.
Also,
Word Perfect is a qualifying product for the Office upgrade. Sorry for
any
confusion. I will try the Program Compatibility Wizard this evening.

You might try this if the WP 7.1 is on cd. When the Ms office 2000
asks for a qualifying product, put the wp 7.1 cd in the drive and
direct the upgrade to the cd drive.

A qualifying product is not the same as an installed product. When
I had office 97 standalone, I had an office 2000 or 2002 upgrade,
which would install office 200x using the office 97 as the qualifying
program. When I had to do a reformat of the hard drive and
reinstall my apps, I didn't do office 97 first.

Then the office 200x upgrade would not work because it could
not find a qualifying product. So I put the office 97 cd into the cd
and pointed the upgrade installation process towards the cd drive.
This enabled the upgrade which uses completely different files of course.

This is easy and quick to try. Since wp 12.1 came out after the
office 2000 upgrade, then wp 12.1 is not going to be on the internal
list of approved qualifying products, even if it is an original version
install.

It will take less than 5 minutes to see if this works. Take out the
office 2000 upgrade cd and put in the qualify wp 7.1 cd. Then
point the upgrade to the cd drive (D or E maybe). The process
may then read the qualifying status of the wp 7.1 product in
the cd. Then replace the wp 7.1 cd with the office 2000 upgrade cd.

I think that reading for qualification is not the same as requiring
compatibility status for installing wp 7.1; wp 7.1 doesn't need
to be installed necessarily for this to work, just as my office 97
standalone cd didn't need to be installed; it just reads maybe
three files for qualification.
 
S

Stephen Harris

Bob I said:
An UPGRADE version of software must have the QUALIFYING software available
to perform the install. IF you have the Word Perfect 7.1 install disk you
would need to put it in the CD drive when Office asks for the qualifying
software. You could UNINSTALL WP 12.1 so Office won't see it, but I can't
guarantee it will work properly.

I don't think you need to uninstall wp 12.1, (its not part of the equation)
your key point, use the wp 7.1 qualifying cd,
should work as long as office 2k works under xp home.

Under win 98se I two versions of ms office installed
and wordperfect (because of the better equation editor)
just don't use the same install directory in program files
for different versions (create a new default install directory).

Since the Original Poster (OP) apparently is satisfied with
the ms office 2000 suite, or doesn't want to spend more money,
why not use the openoffice suite which is free? Openoffice is not
up to snuff with ms office 2003 but certainly compares to
office 2000 which I think still had the broken Master Document
"feature" in ms word. If the OP doesn't much use Excel, the
flagship, I think openoffice is a better solution than ms office 2k,
when the OP is smart enough to think of buying something new.
 
C

Carlene

Barry said:
I just purchased a PC with Windows XP Home installed. My previous one used
Windows ME. On that computer, I was able to install MS Office 2000 update
because I had Word Perfect 7.1 already installed. My new computer came with
Word Perfect 12.1 installed. XP won't install my Office Update because it
could not find any acceptable software installed. It then wouldn't install
Word Perfect 7.1 because it's only for Windows 95 or NT. This isn't true
since it worked with Windows ME. I always thought that older software would
work on a more current operating system and only the opposite was untrue.
Will XP Home not accept any software that predates its creation? What is the
cheepest way to get Office 2000 or a more current version onto my new
computer?

Thank you
 

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