Toonist said:
Thanks for the tips, I had already done all that TWICE!. Despite the fact
that I had followed the instrcution very carefully the first time I
actually removed compleletly the sofftware and did everything by the book
again.
Now the situation is as follows:
Every time I switch on my PC and turn on the scanner, the small window in
the status bar appears saying: Found new hardware - Then the Wizard starts
and ask me to install it, I do (every time!). I get the message s/w did dot
pass logo test.....
Then a message Cannot install this hardware DIMAGE Scan DualIV.
Then again a message The device may not functionproperly.
Then the window saying Found new hardware and the wizard The whole thing
starts all over again!
At which time I simply cancel.
Then I can do scans!
When I go to control Panel/system/Hardware/Device Manager/Imaging Devices I
see a yellow exclamation mark in front of Dimage Dual Scan IV. If I open
properties I see: the drivers for this device are not installed (code28).
I sent an email to Minolta support about 4 days ago and never got an
answer!
Regards
You are not following the instructions in the Minola Scan Dual 4
instructions manual.
You must be logged as Administrator in XP.
1. Disconnect the scanner from USB and Power.
2. Remove Scan Dual 4 Software. Check Device Manager, delete any yellow
marked Scan Dual4 devices. Reboot Computer.
3. Put in CD for Scan Dual 4. When it auto starts, Click Starting up the
Dimage Scan Dual4 installer. Click Next each time it asks then
Finish.(Restart Computer).
Note: It will appear that nothing has happened. (It HAS!)
4. Connect the Scanner Power and USB. The door on the scanner must be
closed. Press the Power button on the scanner. Led on scanner will blink.
You should get Windows Device Connect sound if you have a sound card
installed. The led will blink until the TWAIN interface initializes.
5. Start Adobe Elements 2.0 (you did install it?) Files>Import>click
DS_Dual4 1.0. Scan Dual Software will start, Scanner will make noise, led
will stop blinking. Twain Interface will be on screen.
6. Open the door to the 35mm notch. Load film holder or slide holder. Select
film type, Do Index Scan, Select a frame, do Prescan, do Final scan. Close
DS_Dual4 (the X in upper right corner). Save as the Image. Exit Elements.
7. Reboot Computer.
8. If you disconnect the USB cable before turning off the scanner, you have
less chance of problems with Windows freezing. (It freezes my Windows 98SE,
no problem with Windows XP Home).