installing IE7 and Outlook 2007, Mailto: opens many instances of I

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Guest

I have been having a problem with many pages of the browser launching when
clicking on a mailto link since I installed IE7 and Outlook 2007. I have
selected the correct mail client in options of IE7. Outlook does not open a
New Mail page.

I followed the instructions pasted below to fix it that I found somewhere,(I
should not have to fix this after IE7 was installed) and then it got to the
point where it says:

Deselect the Inherit from parent the permission entries that apply to child
objects. Include these with entries explicitly defined here checkbox.
Click Apply, and then click Yes when you are prompted to continue.
Click OK, and then click OK again.

When I do this I get this error: Registry Editor could not set security in
the key currently selected or some of its subkeys.. ( I tried all the listed
owners, users etc)

So, the directions would not work on my computer. They were missing this
possibility and how to handle it. I closed out and finished by following the
directions of changing the mail client to something else then back to
Outlook. I tested it again and now I no longer get multiple browser windows
open but I get another error: Could not perform this operation because the
default mail client is not properly installed. (which seems like it might to
be an Outlook Express error but I have selected Outlook as my default mail
client)

Thanks,

Judy
INSTRUCTIONS I TRIED:

Symptoms

When you click on a mailto: URL in Internet Explorer, multiple instances of
Internet Explorer opens (more than 60 windows) with the error Action
Cancelled and the mail client is not invoked. You may also see the following
error:

Could not perform this operation because the default mail client is not
properly installed

Cause
In order for Windows to handle mailto links, the mailto: must be registered
as a URL Protocol. (By default it is registered). The problem happens due to
one of these reasons:

Missing registry value.
Incorrect registry permissions for the mailto key.
Resolution
Re-create the missing string value
Click Start, Run and type Regedit.exe
Navigate to the following branch:
HKEY_CLASSES_ROOT\mailto

In the right-pane, create a new String value named URL Protocol
Close Regedit.exe
Unable to access the "mailto" branch?
If you receive an error when accessing the "mailto" registry key, then it
must be due to incorrect Permissions. Follow these steps to fix the
Permissions for that key and subkeys:

Taking ownership of the mailto key and sub-keys

Start Regedit.exe and navigate to the following branch:
HKEY_CLASSES_ROOT\mailto

On the Edit menu, click Permissions
Click Advanced, and then click the Owner tab
Under Change owner to, click the new owner (your user account)
Place a checkmark near Replace owner on subcontainers and objects
Click OK
Setting the Permissions for the mailto key

Make sure that the users have Read access to the above registry key.
Administrators and the SYSTEM group should have Full Control over the above
key, and Users should have Read access.

Start Regedit.exe and navigate to the following branch:
HKEY_CLASSES_ROOT\mailto

On the Edit menu, click Permissions
Configure the permissions as mentioned in the table below:
Object Permissions
Creator Owner Full Control
Administrators Full Control
Users Read
System Full Control

If an object name is missing, click the Add button to add an user or group.
Click the Advanced button
Select the Replace permission entries on all child objects with entries
shown here that apply to child objects checkbox.
Deselect the Inherit from parent the permission entries that apply to child
objects. Include these with entries explicitly defined here checkbox.
Click Apply, and then click Yes when you are prompted to continue.
Click OK, and then click OK again.
Exit the Registry editor.
For more information on configuring registry permissions, read the following
article:

How To Use the Windows XP and Windows Server 2003 Registry Editor Features

Also, make sure that the default e-mail client is set correctly.

Set the default E-mail client
Click Start, Run and type control inetcpl.cpl
Select the Programs tab
From the E-mail dropdown list, choose another mail client and click Apply
Redo the procedure and set your preferred email client again
 
I've replied to our thread you started earlier.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
 
Yes, and I replied to you. This should be a known issue as many are having
it. And having searched everywhere, I have not yet found a solution except
switching to firefox. Operating systems mentioned are XP and an out of the
box new computer with Vista. Outlook 2003 and 2007. The only commonality
was IE7. The only fix mentioned was Rameshes fix to the registry which does
not work. My registry won't allow me to change the setting exactly as was
recommended. It changes the problem of many instances to another error
message that the default mail client is not set up properly.

I was hoping posting under a new heading would get a different solution.

It would be good if there was a downloadable fix to IE7 rather than
convoluted instructions.

Thanks

Thanks,

Roady said:
I've replied to our thread you started earlier.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Judy said:
I have been having a problem with many pages of the browser launching when
clicking on a mailto link since I installed IE7 and Outlook 2007. I have
selected the correct mail client in options of IE7. Outlook does not open
a
New Mail page.

I followed the instructions pasted below to fix it that I found
somewhere,(I
should not have to fix this after IE7 was installed) and then it got to
the
point where it says:

Deselect the Inherit from parent the permission entries that apply to
child
objects. Include these with entries explicitly defined here checkbox.
Click Apply, and then click Yes when you are prompted to continue.
Click OK, and then click OK again.

When I do this I get this error: Registry Editor could not set security
in
the key currently selected or some of its subkeys.. ( I tried all the
listed
owners, users etc)

So, the directions would not work on my computer. They were missing this
possibility and how to handle it. I closed out and finished by following
the
directions of changing the mail client to something else then back to
Outlook. I tested it again and now I no longer get multiple browser
windows
open but I get another error: Could not perform this operation because the
default mail client is not properly installed. (which seems like it might
to
be an Outlook Express error but I have selected Outlook as my default mail
client)

Thanks,

Judy
INSTRUCTIONS I TRIED:

Symptoms

When you click on a mailto: URL in Internet Explorer, multiple instances
of
Internet Explorer opens (more than 60 windows) with the error Action
Cancelled and the mail client is not invoked. You may also see the
following
error:

Could not perform this operation because the default mail client is not
properly installed

Cause
In order for Windows to handle mailto links, the mailto: must be
registered
as a URL Protocol. (By default it is registered). The problem happens due
to
one of these reasons:

Missing registry value.
Incorrect registry permissions for the mailto key.
Resolution
Re-create the missing string value
Click Start, Run and type Regedit.exe
Navigate to the following branch:
HKEY_CLASSES_ROOT\mailto

In the right-pane, create a new String value named URL Protocol
Close Regedit.exe
Unable to access the "mailto" branch?
If you receive an error when accessing the "mailto" registry key, then it
must be due to incorrect Permissions. Follow these steps to fix the
Permissions for that key and subkeys:

Taking ownership of the mailto key and sub-keys

Start Regedit.exe and navigate to the following branch:
HKEY_CLASSES_ROOT\mailto

On the Edit menu, click Permissions
Click Advanced, and then click the Owner tab
Under Change owner to, click the new owner (your user account)
Place a checkmark near Replace owner on subcontainers and objects
Click OK
Setting the Permissions for the mailto key

Make sure that the users have Read access to the above registry key.
Administrators and the SYSTEM group should have Full Control over the
above
key, and Users should have Read access.

Start Regedit.exe and navigate to the following branch:
HKEY_CLASSES_ROOT\mailto

On the Edit menu, click Permissions
Configure the permissions as mentioned in the table below:
Object Permissions
Creator Owner Full Control
Administrators Full Control
Users Read
System Full Control

If an object name is missing, click the Add button to add an user or
group.
Click the Advanced button
Select the Replace permission entries on all child objects with entries
shown here that apply to child objects checkbox.
Deselect the Inherit from parent the permission entries that apply to
child
objects. Include these with entries explicitly defined here checkbox.
Click Apply, and then click Yes when you are prompted to continue.
Click OK, and then click OK again.
Exit the Registry editor.
For more information on configuring registry permissions, read the
following
article:

How To Use the Windows XP and Windows Server 2003 Registry Editor Features

Also, make sure that the default e-mail client is set correctly.

Set the default E-mail client
Click Start, Run and type control inetcpl.cpl
Select the Programs tab
From the E-mail dropdown list, choose another mail client and click Apply
Redo the procedure and set your preferred email client again
Click to expand...
Click to expand...
 
There is no downloadable fix as the issue is a configuration issue and not a
program bug. Tried the suggestion I provided already?

You didn't specify where you get stuck with modifying the registry.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Judy said:
Yes, and I replied to you. This should be a known issue as many are
having
it. And having searched everywhere, I have not yet found a solution
except
switching to firefox. Operating systems mentioned are XP and an out of
the
box new computer with Vista. Outlook 2003 and 2007. The only commonality
was IE7. The only fix mentioned was Rameshes fix to the registry which
does
not work. My registry won't allow me to change the setting exactly as was
recommended. It changes the problem of many instances to another error
message that the default mail client is not set up properly.

I was hoping posting under a new heading would get a different solution.

It would be good if there was a downloadable fix to IE7 rather than
convoluted instructions.

Thanks

Thanks,

Roady said:
I've replied to our thread you started earlier.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Judy said:
I have been having a problem with many pages of the browser launching
when
clicking on a mailto link since I installed IE7 and Outlook 2007. I
have
selected the correct mail client in options of IE7. Outlook does not
open
a
New Mail page.

I followed the instructions pasted below to fix it that I found
somewhere,(I
should not have to fix this after IE7 was installed) and then it got to
the
point where it says:

Deselect the Inherit from parent the permission entries that apply to
child
objects. Include these with entries explicitly defined here checkbox.
Click Apply, and then click Yes when you are prompted to continue.
Click OK, and then click OK again.

When I do this I get this error: Registry Editor could not set
security
in
the key currently selected or some of its subkeys.. ( I tried all the
listed
owners, users etc)

So, the directions would not work on my computer. They were missing
this
possibility and how to handle it. I closed out and finished by
following
the
directions of changing the mail client to something else then back to
Outlook. I tested it again and now I no longer get multiple browser
windows
open but I get another error: Could not perform this operation because
the
default mail client is not properly installed. (which seems like it
might
to
be an Outlook Express error but I have selected Outlook as my default
mail
client)

Thanks,

Judy
INSTRUCTIONS I TRIED:

Symptoms

When you click on a mailto: URL in Internet Explorer, multiple
instances
of
Internet Explorer opens (more than 60 windows) with the error Action
Cancelled and the mail client is not invoked. You may also see the
following
error:

Could not perform this operation because the default mail client is not
properly installed

Cause
In order for Windows to handle mailto links, the mailto: must be
registered
as a URL Protocol. (By default it is registered). The problem happens
due
to
one of these reasons:

Missing registry value.
Incorrect registry permissions for the mailto key.
Resolution
Re-create the missing string value
Click Start, Run and type Regedit.exe
Navigate to the following branch:
HKEY_CLASSES_ROOT\mailto

In the right-pane, create a new String value named URL Protocol
Close Regedit.exe
Unable to access the "mailto" branch?
If you receive an error when accessing the "mailto" registry key, then
it
must be due to incorrect Permissions. Follow these steps to fix the
Permissions for that key and subkeys:

Taking ownership of the mailto key and sub-keys

Start Regedit.exe and navigate to the following branch:
HKEY_CLASSES_ROOT\mailto

On the Edit menu, click Permissions
Click Advanced, and then click the Owner tab
Under Change owner to, click the new owner (your user account)
Place a checkmark near Replace owner on subcontainers and objects
Click OK
Setting the Permissions for the mailto key

Make sure that the users have Read access to the above registry key.
Administrators and the SYSTEM group should have Full Control over the
above
key, and Users should have Read access.

Start Regedit.exe and navigate to the following branch:
HKEY_CLASSES_ROOT\mailto

On the Edit menu, click Permissions
Configure the permissions as mentioned in the table below:
Object Permissions
Creator Owner Full Control
Administrators Full Control
Users Read
System Full Control

If an object name is missing, click the Add button to add an user or
group.
Click the Advanced button
Select the Replace permission entries on all child objects with entries
shown here that apply to child objects checkbox.
Deselect the Inherit from parent the permission entries that apply to
child
objects. Include these with entries explicitly defined here checkbox.
Click Apply, and then click Yes when you are prompted to continue.
Click OK, and then click OK again.
Exit the Registry editor.
For more information on configuring registry permissions, read the
following
article:

How To Use the Windows XP and Windows Server 2003 Registry Editor
Features

Also, make sure that the default e-mail client is set correctly.

Set the default E-mail client
Click Start, Run and type control inetcpl.cpl
Select the Programs tab
From the E-mail dropdown list, choose another mail client and click
Apply
Redo the procedure and set your preferred email client again
Click to expand...
Click to expand...
Click to expand...
 
IE7 should configure correctly when installed just as any update to a browser
would. This is why there should be a downloadable fix to fix the registry
when the browser is installed. Or, you should be able to reinstall an updated
version of IE7.

Here is what I did. You recommendations didn't work:

I followed the instructions pasted below to fix it that I found somewhere
(Ramesh),(I
should not have to fix this after IE7 was installed) and then it got to the
point where it says:

Deselect the Inherit from parent the permission entries that apply to child
objects. Include these with entries explicitly defined here checkbox.
Click Apply, and then click Yes when you are prompted to continue.
Click OK, and then click OK again.

When I do this I get this error: Registry Editor could not set security in
the key currently selected or some of its subkeys.. ( I tried all the listed
owners, users etc)

So, the directions would not work on my computer. They were missing this
possibility and how to handle it. I closed out and finished by following the
directions of changing the mail client to something else then back to
Outlook. I tested it again and now I no longer get multiple browser windows
open but I get another error: Could not perform this operation because the
default mail client is not properly installed. (which when searching on this
error seems like it might to
be an Outlook Express error but I have selected Outlook as my default mail
client)

Thanks,

Judy
INSTRUCTIONS I TRIED:

Symptoms

When you click on a mailto: URL in Internet Explorer, multiple instances of
Internet Explorer opens (more than 60 windows) with the error Action
Cancelled and the mail client is not invoked. You may also see the following
error:

Could not perform this operation because the default mail client is not
properly installed

Cause
In order for Windows to handle mailto links, the mailto: must be registered
as a URL Protocol. (By default it is registered). The problem happens due to
one of these reasons:

Missing registry value.
Incorrect registry permissions for the mailto key.
Resolution
Re-create the missing string value
Click Start, Run and type Regedit.exe
Navigate to the following branch:
HKEY_CLASSES_ROOT\mailto

In the right-pane, create a new String value named URL Protocol
Close Regedit.exe
Unable to access the "mailto" branch?
If you receive an error when accessing the "mailto" registry key, then it
must be due to incorrect Permissions. Follow these steps to fix the
Permissions for that key and subkeys:

Taking ownership of the mailto key and sub-keys

Start Regedit.exe and navigate to the following branch:
HKEY_CLASSES_ROOT\mailto

On the Edit menu, click Permissions
Click Advanced, and then click the Owner tab
Under Change owner to, click the new owner (your user account)
Place a checkmark near Replace owner on subcontainers and objects
Click OK
Setting the Permissions for the mailto key

Make sure that the users have Read access to the above registry key.
Administrators and the SYSTEM group should have Full Control over the above
key, and Users should have Read access.

Start Regedit.exe and navigate to the following branch:
HKEY_CLASSES_ROOT\mailto

On the Edit menu, click Permissions
Configure the permissions as mentioned in the table below:
Object Permissions
Creator Owner Full Control
Administrators Full Control
Users Read
System Full Control

If an object name is missing, click the Add button to add an user or group.
Click the Advanced button
Select the Replace permission entries on all child objects with entries
shown here that apply to child objects checkbox.
Deselect the Inherit from parent the permission entries that apply to child
objects. Include these with entries explicitly defined here checkbox.
Click Apply, and then click Yes when you are prompted to continue.
Click OK, and then click OK again.
Exit the Registry editor.
For more information on configuring registry permissions, read the following
article:

How To Use the Windows XP and Windows Server 2003 Registry Editor Features

Also, make sure that the default e-mail client is set correctly.

Set the default E-mail client
Click Start, Run and type control inetcpl.cpl
Select the Programs tab
From the E-mail dropdown list, choose another mail client and click Apply
Redo the procedure and set your preferred email client again



Roady said:
There is no downloadable fix as the issue is a configuration issue and not a
program bug. Tried the suggestion I provided already?

You didn't specify where you get stuck with modifying the registry.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Judy said:
Yes, and I replied to you. This should be a known issue as many are
having
it. And having searched everywhere, I have not yet found a solution
except
switching to firefox. Operating systems mentioned are XP and an out of
the
box new computer with Vista. Outlook 2003 and 2007. The only commonality
was IE7. The only fix mentioned was Rameshes fix to the registry which
does
not work. My registry won't allow me to change the setting exactly as was
recommended. It changes the problem of many instances to another error
message that the default mail client is not set up properly.

I was hoping posting under a new heading would get a different solution.

It would be good if there was a downloadable fix to IE7 rather than
convoluted instructions.

Thanks

Thanks,

Roady said:
I've replied to our thread you started earlier.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I have been having a problem with many pages of the browser launching
when
clicking on a mailto link since I installed IE7 and Outlook 2007. I
have
selected the correct mail client in options of IE7. Outlook does not
open
a
New Mail page.

I followed the instructions pasted below to fix it that I found
somewhere,(I
should not have to fix this after IE7 was installed) and then it got to
the
point where it says:

Deselect the Inherit from parent the permission entries that apply to
child
objects. Include these with entries explicitly defined here checkbox.
Click Apply, and then click Yes when you are prompted to continue.
Click OK, and then click OK again.

When I do this I get this error: Registry Editor could not set
security
in
the key currently selected or some of its subkeys.. ( I tried all the
listed
owners, users etc)

So, the directions would not work on my computer. They were missing
this
possibility and how to handle it. I closed out and finished by
following
the
directions of changing the mail client to something else then back to
Outlook. I tested it again and now I no longer get multiple browser
windows
open but I get another error: Could not perform this operation because
the
default mail client is not properly installed. (which seems like it
might
to
be an Outlook Express error but I have selected Outlook as my default
mail
client)

Thanks,

Judy
INSTRUCTIONS I TRIED:

Symptoms

When you click on a mailto: URL in Internet Explorer, multiple
instances
of
Internet Explorer opens (more than 60 windows) with the error Action
Cancelled and the mail client is not invoked. You may also see the
following
error:

Could not perform this operation because the default mail client is not
properly installed

Cause
In order for Windows to handle mailto links, the mailto: must be
registered
as a URL Protocol. (By default it is registered). The problem happens
due
to
one of these reasons:

Missing registry value.
Incorrect registry permissions for the mailto key.
Resolution
Re-create the missing string value
Click Start, Run and type Regedit.exe
Navigate to the following branch:
HKEY_CLASSES_ROOT\mailto

In the right-pane, create a new String value named URL Protocol
Close Regedit.exe
Unable to access the "mailto" branch?
If you receive an error when accessing the "mailto" registry key, then
it
must be due to incorrect Permissions. Follow these steps to fix the
Permissions for that key and subkeys:

Taking ownership of the mailto key and sub-keys

Start Regedit.exe and navigate to the following branch:
HKEY_CLASSES_ROOT\mailto

On the Edit menu, click Permissions
Click Advanced, and then click the Owner tab
Under Change owner to, click the new owner (your user account)
Place a checkmark near Replace owner on subcontainers and objects
Click OK
Setting the Permissions for the mailto key

Make sure that the users have Read access to the above registry key.
Administrators and the SYSTEM group should have Full Control over the
above
key, and Users should have Read access.

Start Regedit.exe and navigate to the following branch:
HKEY_CLASSES_ROOT\mailto

On the Edit menu, click Permissions
Configure the permissions as mentioned in the table below:
Object Permissions
Creator Owner Full Control
Administrators Full Control
Users Read
System Full Control

If an object name is missing, click the Add button to add an user or
group.
Click the Advanced button
Select the Replace permission entries on all child objects with entries
shown here that apply to child objects checkbox.
Deselect the Inherit from parent the permission entries that apply to
child
objects. Include these with entries explicitly defined here checkbox.
Click Apply, and then click Yes when you are prompted to continue.
Click OK, and then click OK again.
Exit the Registry editor.
For more information on configuring registry permissions, read the
following
article:

How To Use the Windows XP and Windows Server 2003 Registry Editor
Features

Also, make sure that the default e-mail client is set correctly.

Set the default E-mail client
Click Start, Run and type control inetcpl.cpl
Select the Programs tab
From the E-mail dropdown list, choose another mail client and click
Apply
Redo the procedure and set your preferred email client again
Click to expand...
Click to expand...
Click to expand...
 
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