B said:
I wanted to send a fax on my PC. I have XP ( with service pack 3).
The fax program was not installed , usually under accessories.
The XP is an OEM version.(it came with my PC).
Is it a vendor-specialized install CD? Is it branded by the vendor? Is
it the one that came with the computer AND was the one used to install
Windows on that computer? What you have might not be a Windows install
disc. It might be a recovery disc from the vendor to restore the system
back to its factory-time state.
The recovery image is probably in a hidden partition on your hard disk.
The utility they have you run to burn the recovery CDs uses that image.
They may even have a boot-time recovery option and it will read the
image from the hard disk; however, if your hard disk dies, you lose the
image, you lose the ability to recover, and you're phoning your computer
vendor begging for them to ship replacement recovery CDs at whatever
they charge you for them.
Someone that has your same brand and model might be able to help. Alas,
you chose to omit that information.
When I install the XP disc and select the fax program it gives me the
following
Well, is that the "install" CD that came with your computer? Or is it
one you "borrowed" from your friend or bought later?
message. "Please insert the Compact Disc labeled Windows XP Home Edition
Service Pack 3 CD into your CD ROM drive (H) and then click OK.
I do not know what disc they are talking about when I click OK it repeats
the message.
It expects to find a standard Windows XP installation disc. What you
might have is some bastardarized setup disc from the computer vendor.
That you get Windows on your host doesn't mean the vendor's CD will
install it for you as a generic image. They may run through a special
program to yank out the files they need to put on your hard disk but
those files are all hidden inside of some compressed archive file of
their own choosing for format. That doesn't mean the Windows utility
knows how to read their "special" format. That vendor's CD may only
provide you a means of re-imaging your hard disk back to the factory-
time state. You don't get to install anything from their CD. You only
get to wipe your hard disk and restore their image back on the hard disk
back to the state when you bought their computer.
It certainly appears that Windows sees that the CD that you are trying
to use is not a generic Microsoft installation CD. It doesn't know how
to decipher that vendor-specialized install CD. If it is a specialized
install CD from the vendor, you probably never will get the Fax Manager
installed from it. Windows can't use it for individual component
installations. That CD may only be usable to re-image your entire hard
disk (well, the partition in which the OS gets installed).
Can someone tell me how I can install the fax program into my PC.?
Probably not until you mention the brand and model of your computer and
if the Windows XP install CD that you have came with that computer or
you obtained it separately (and, if separately, if it was a generic
Windows CD or a branded install disc).
