Installing blackberry software

  • Thread starter Thread starter Nancy Brink
  • Start date Start date
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Nancy Brink

I have Windows Vista Home Premium edition.

I just purchased a Sprint World Edition Blackberry 8830.

I am trying to install the disk on my laptop and at the end of the install I
get this message:
"1. Failed to install ISKernal Files. Make sure you have appropriate
privileges on this machine."

My machine is not networked. I am the only one who uses it. Sprint and
Blackberry support do not have this error message and say it must be
Microsoft. And of course I am a month beyond my 90-day free support. HELP
 
I created the shortcut. I did not get a "run as administrator" option. But
under properties I found the system administrator and it has full permission.
I still get the same error.
Now what?
Nancy Brink
 
With Home edition, it's difficult to say how an app not written for Vista
might be put in. There were tricks in XP to workaround rights issues, like
booting to Safe Mode, and installing the app to the 'Public' folders. Worth
a try, thought I don't know if it will do it. To run the app you may need a
better version of Vista. One that has the default "Administrator' account
available.
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Mark L. Ferguson
..
 
Nancy said:
I have Windows Vista Home Premium edition.

I just purchased a Sprint World Edition Blackberry 8830.

I am trying to install the disk on my laptop and at the end of the install I
get this message:
"1. Failed to install ISKernal Files. Make sure you have appropriate
privileges on this machine."

My machine is not networked. I am the only one who uses it. Sprint and
Blackberry support do not have this error message and say it must be
Microsoft. And of course I am a month beyond my 90-day free support. HELP
Click to expand...

What version of Blackberry Desktop software are you installing? You
need 4.2 or higher for Vista compatibility.

--
"Fair use is not merely a nice concept--it is a federal law based on
free speech rights under the First Amendment and is a cornerstone of the
creativity and innovation that is a hallmark of this country. Consumer
rights in the digital age are not frivolous."
- Maura Corbett

DRM and unintended consequences:
http://blogs.techrepublic.com.com/security/?p=435&tag=nl.e101
 
Thanks for your help, Mark. I had lunch with a twenty-something tech guy. I
carted in my laptop and he saw something I had not. The blackberry icon was
already on the desktop. I was getting the error message because I was trying
to install over the already installed software!
Peace, Nancy
 
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