Installing BCM disables send/receive

  • Thread starter Thread starter Kassie
  • Start date Start date
K

Kassie

Friday I installed BCM. I received the Welcom to BCM email, and then could
not send or receive anything else. I contacted the IT department and they
checked all my settings and said all was okay. It still says "connected to
Microsoft Exchange" in the bottom right corner. When I got in on Monday I
uninstalled BCM and my email started working. I installed again, thinking I
must have made a mistake the first time. Again, my send received went down.

Has anyone else come across this issue?

We are using Office 2007

Thank you in advance.
 
Yep - Same thing happened to me today - I freaked out and did an uninstall
and reinstall, but I didn't register the product - everything was back up and
running, so in the time being, I am going to continue as usual and have the
hassle of answering no everytime I boot up to the registration process.
Something is very wrong with this embedded contact manager.

PSR
 
Yep - Same thing happened to me today - I freaked out and did an uninstall
and reinstall, but I didn't register the product - everything was back up and
running, so in the time being, I am going to continue as usual and have the
hassle of answering no everytime I boot up to the registration process.  
Something is very wrong with this embedded contact manager.

PSR








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I've never heard of this one before. Since you have a new BCM, you
should ask Microsoft support to figure out what's wrong while you have
90 days of free support.
 
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