Installing Adobe Acrobat breaks Hyperlink capability in Browser

  • Thread starter Thread starter Linda Rawson
  • Start date Start date
L

Linda Rawson

We have tried reloading the operating system on a
particular machine 3 times now to fix this particular
problem.

We finally found the problem. After installing the
operating system, and then subsequently installing Adobe
Acrobat Reader (Tried version 5 and 6) the mouse click in
IE explorer for hyperlinks stops working. The mouse click
works fine until Acrobat is installed.

The symptoms are the following:

1.Clicking on any hyperlink does not work until you right
click and say open.
2.Clicking on on Windows Update from the Start menu does
not do anything. I have to go to the Microsoft Update
site.
3.I can click all day it just does not go anywhere.

This is extremely frustrating.

I have tried loading the operating system. Loading
Acrobat. Applying all service packs to IE and Windows
2000.

I have tried loading the operating system. Applying all
service packs to IE and Windows 2000 and then loading
Acrobat.

Nothing works. What is the problem?

Anyone?

Thanks,
Linda
 
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