-----Original Message-----
Click on Start, Settings, Control Panel. When CP opens, double click on
Administrative Tools, double click on Computer Management then click on Disk
management. Once the list is populated by all Hard and CD drives, scroll to
the drive in question.
If the drive in question shows as not formatted, partition and format it by
right clicking and using the menu items displayed.
If you see that the drive is listed as healthy right click on the drive
without a
letter. Somewhere you will see either of the two responses below.
Whichever you find use. DO NOT format or partition the drive because that
will remove all data on the disk and it is not needed. One of the two
responses below will fix your problem. Just have to find out which one.
If the option to initialize the disk is available use it. The drive should
now be able to be used.
If the disk is listed as missing or offline, right click on the drive and
click reactivate disk.
.