Installing a printer

[Guest]

I got this error (print spooler(spooler):The service could not be started,
either because it is disabled or because it has no enabled devices associated
with it) also do i need to have the printer connected to my computer when i
install it?

 

[Cari \(MS-MVP\)]

You install the software BEFORE connecting the printer, the software will
tell you when to connect it.

To enable the spooler service, go into the Control Panel, click on Admin
Tools, then Services. Ensure the Print Spooler is set to Automatic.

 

[Guest]

The printer my company having is a RICOH network printer with IP address.
Before we install the printer, we need to:-
1) install a driver named "smartdevice".
2) to create a port using smartdevice
But it shows Spooler Subsystem App Error.
Then I go into the Control Panel, click on Admin
Tools, then Services and restart the Print Spooler but still could not add
the port.

 

[Cari \(MS-MVP\)]

See if this helps:
http://support.microsoft.com/default.aspx?scid=kb;en-us;324757