--------------------
From: <
[email protected]>
Subject: RE: Installer Error
Date: Mon, 23 Feb 2004 08:18:20 -0800
Newsgroups: microsoft.public.win2000.msi
Bill - Thanks for your help. Status Update.
Could not delete files under Windows, rebooted to Safe
Mode after unregistering Installer service. Deleted all
three files under dllcache directory. Copied all three
files to temp directory from system32 directory. Deleted
msiexec.exe and msihnd.dll from directory. Attempted to
delete msi.dll file and received permissions error.
Checked permissions and local administrator has full
control and is owner of file.
O/S allowed me to rename file from msi.dll to msi.old.
O/S allowed me to move file from system32 directory also
but will not let me delete file (??).
Rebooted machine in normal mode. Attempted Installer
version 2.0 installation with exact same "Unexpected
error" message. I thought I might need to install
Installer 2.0 under Add/remove programs since it's
running terminal server. When I launch Add/Remove
Control Panel, I get error stating that msi.dll cannot be
found and control panel has no functionality. I had
previously extracted all files from 2.0 installation into
a temp directory. I copied Version 2.0 msiexec.exe,
msihnd.dll and msi.dll files into system32 directory.
Attempted Version 2.0 installation again with same
results. However, when I open add/remove control panel
it opens normally.
Am considering now trying to update to Service Pack 4
with this "Installer" service which seems to be running.
What do you think? Should I copy in any other files from
the extracted 2.0 install as sort of a manual 2.0
installation?
Thanks again,
Mike.
--
Mike,
After you copied the three Windows Installer 2.0 files to the System32 folder did you run "msiexec.exe /regserver" to
register the new files? If not give that a try and then see what happens, because at this point you basically have done a
manual install of Windows Installer 2.0.
Bill Peele
Microsoft Enterprise Support
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