installed wrong driver (RAID vs. IDE) for P4P800-E Deluxe Promise FastTrak -- can't uninstall and ch

  • Thread starter Thread starter Greg Conquest
  • Start date Start date
G

Greg Conquest

I have just built a system using the ASUS P4P800-E Deluxe (WinXPSP2,
P42.80C), but I am having a problems:

I apparently mistakenly chose the RAID path instead of the ATA path
for the WinXP Promise FastTrak 378 Controller. The device is not
functioning according to Device Manager (yellow exclamation point).
- I have two IDE drives (200GB Seagate Barracuda's set to Cable Select
on the Promise controller).
- IDE Configuration: Onboard IDE Mode -- Enhanced Mode -- S-ATA --
S-ATA as RAID = No
- BIOS for Onboard Promise Controller is set to Enabled and IDE.

Now, Windows will not let me change from the RAID driver to the ATA
driver.
- If I uninstall the driver and then reboot, Windows restores the
driver.
- If I uninstall and then delete ptipbmf.dll and fasttx2k.sys (both in
windows/system32/drivers/), and then run the "Add Hardware" wizard,
the RAID driver (1.01.37) is reinstalled -- from where? System
Restore? How can I change the driver?
- If I uninstall and then delete ptipbmf.dll and fasttx2k.sys, and
then reboot, I get a rundll error (no ptipbmf.dll to load), but the
1.01.37 (RAID) driver is still loaded again in Control Panel.

What else can I do? The problem of "cross-grading drivers" must
afflict other devices, but I don't know what to search for.

(prior discussion of this issue -- USENET via googlegroups, but I have
no oemxx.inf or oem*.inf to delete.)
http://makeashorterlink.com/?B23116959


Thank you for any help.
Greg Conquest


------ Greg Conquest ------
http://gregconquest.com
 
check this thread:

http://www.techsupportforums.com/showthread.php?t=11848

This worked for me, quoting -clintfan:

"To fix, set the Onboard Promise Controller Operating Mode to IDE in the
BIOS. Save, then boot back to Windows. Go into the DeviceManager,
right-click the Promise controller, and choose Update Driver. Select "I
will choose the driver" and navigate until you find the "Have Disk"
option. From there, feed it the previously-downloaded & unzipped SATA378
driver. Out of this you should get a list of devices. IMPORTANT: you
MUST see and choose the "WinXP Promise SATA378 (tm) IDE Controller"; if
you don't see this device in the list, keep wading through the options
until you do. (I dredged my notes for the specifics but I think the
server crash lost them; I seem to recall some option you had to click
something like "Show all compatible devices" to be able to see this.)
Then reboot.

This will get your Promise drive running in non-RAID IDE mode, even if
it's a SATA drive. If the drive was previously in a RAID array, you
should reformat it. I don't know if the alternative --running a single
drive in RAID mode-- is really supposed to work."
 
Back
Top