Installation stalls

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I've downloaded Windows Defender (Beta 2), but when I try to run the
installation it does nothing past opening a blank new window (which has the
title "Windows Defender and has the little installation icon on top).

There's no error message, so what could it be?
 
Try disabling real-time protection in your antivirus application, for the
duration of the install.
 
I've tried it, but that must not be the problem because I'm still getting the
blank window.

Thanks though!
 
If your connection isn't too slow, you might try another download, if you
haven't already.

Otherwise, I'd consider that this may be a software conflict of some
kind--probably using MSCONFIG (start, run, msconfig) and hitting the
diagnostic startup button, but then checking off Windows Installer on the
services tab, and restarting, might be the way to go--this should eliminate
most third-party startup items.

If that turns out to be too restrictive--i.e. the install errors out--you
could use the button on the services tab (hide all Microsoft services) to
disable just third-party services. This isn't very accurate, though. I see
9 items on that list on my machine, and at least 5 of those are Microsoft
services--but probably beta.

At any rate--using MSCONFIG to eliminate other running startup items that
might be interfering is what I can think of.

I suppose this could be a video issue of some sort, too--and you might look
into whether your video vendor has a newer driver for your equipment.

--
 
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