Installation Problems

  • Thread starter Thread starter Greg
  • Start date Start date
G

Greg

I have no idea where to post this question, or even if its appropriate for me
to post it here. I don't know if installing a VB.Net program has caused the
problem I'm having or not. All I know is I did install a VB.Net program on my
desktop computer and lately its been acting very strangely. It could also be
the result of something else, but I'm not sure.

The symptom I'm having is the following.

When I start up my desktop computer I am prompted for a CD to complete an
installation. I cannot tell what software is being completed, and I have no
idea what to do to make this installation stop. Everytme I start my computer
I am prompted to select a location to finish an installation. Like I say, I
have no idea what to do to make this go away. How can I make an installation
prompt go away. I currently have to click on the CANCEL button about a dozen
times to make it go away. And, then afterwards my harddrive continues to spin
for a very long time. It seems like my computer is trying to finish
installing something.

Like I say, it may not be appropirate to post this here as I have no idea if
my VB.Net installation has caused this problem.

If at a minium, could someone point me in the direction to find a solution
to get this startup installation to stop showing up. I'm at a lose.

Thanks.

Greg
 
Greg said:
I have no idea where to post this question, or even if its appropriate for me
to post it here. I don't know if installing a VB.Net program has caused the
problem I'm having or not. All I know is I did install a VB.Net program on my
desktop computer and lately its been acting very strangely. It could also be
the result of something else, but I'm not sure.

The symptom I'm having is the following.

When I start up my desktop computer I am prompted for a CD to complete an
installation. I cannot tell what software is being completed, and I have no
idea what to do to make this installation stop. Everytme I start my computer
I am prompted to select a location to finish an installation. Like I say, I
have no idea what to do to make this go away. How can I make an installation
prompt go away. I currently have to click on the CANCEL button about a dozen
times to make it go away. And, then afterwards my harddrive continues to spin
for a very long time. It seems like my computer is trying to finish
installing something.

Like I say, it may not be appropirate to post this here as I have no idea if
my VB.Net installation has caused this problem.

If at a minium, could someone point me in the direction to find a solution
to get this startup installation to stop showing up. I'm at a lose.

Thanks.

Greg


If you know where you got the product, you should contact them. Since you
know it is a VB.Net application, you are ahead of most users. Short of that,
you may want to try the Microsoft install cleanup utility to remove the
application you are describing. If it helps, then you are better off. If it
doesn't, then you need to look at other recent installs.

You can find the utility here http://support.microsoft.com/kb/290301.
 
Hi Greg,

I agree that the problem may be related to the VB.net program. However, it
is really hard to get the root cause from the appearnce. Normally, you can
do the following things for general testing:

** use regmon or filemon tool to trace whether there is any particular file
access or reg access failures

** you can also uninstall the VB.NET program to see whether it goes well
without it installed.

For further detailed troubleshooting, I suggest you post in some windows
platform specific newsgroups.

Sincerely,

Steven Cheng

Microsoft MSDN Online Support Lead



==================================================

Get notification to my posts through email? Please refer to
http://msdn.microsoft.com/subscriptions/managednewsgroups/default.aspx#notif
ications.



Note: The MSDN Managed Newsgroup support offering is for non-urgent issues
where an initial response from the community or a Microsoft Support
Engineer within 1 business day is acceptable. Please note that each follow
up response may take approximately 2 business days as the support
professional working with you may need further investigation to reach the
most efficient resolution. The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
project analysis and dump analysis issues. Issues of this nature are best
handled working with a dedicated Microsoft Support Engineer by contacting
Microsoft Customer Support Services (CSS) at
http://msdn.microsoft.com/subscriptions/support/default.aspx.

==================================================


This posting is provided "AS IS" with no warranties, and confers no rights.


--------------------
 
Back
Top