Installation Problem

[Joe Cilinceon]

I recently got a new Canon G3 digital camera that came with software. When I
try to install the software I get error 1607 which is the installer can't
find the script. Now I've gone to the Canon site and looked up the problem
and it sends me to http://consumer.installshield.com/kb.asp?id=Q108340 and
I've done every thing that it says with the same results. Any one out there
have any ideas of a way to fix this. Is there a place or way to reinstall
the installer that comes with Windows XP pro. I have all the latest updates
and other programs install fine.

I might add at the moment Paint Shop Pro 8 is reading/writing to the camera
just fine but I still want to check out the software that came with the
camera.

 

[Mary Sauer]

Error Message Refers to "Isscript.msi" File When You Try to Install a Program
http://support.microsoft.com/default.aspx?scid=kb;en-us;326674&Product=winxp

 

[Joe Cilinceon]

Thanks Mary but again that didn't fix it since it doesn't show as installed
nor is the info in the registry. At any rate I just installed a couple of
other programs without any problem so it could be a damage file on the CD.
I'm now trying to get another copy of the CD.