Installation Problem

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  • Start date Start date
G

Guest

Whenever I try to install Ages of Empire on my computer it freezes and about
30 seconds later this error message appears:

"Setup was unable to find (or could not read) the language specific setup
resource dll, unable to continue. Please reboot and try again."

I followed the steps on http://support.microsoft.com/kb/q262622/ but it
still does not work. Before installing sp2 I never had this problem.
 
Hi Stevo,

There's another article published which is specific to that error message...

Unable to find specific language .dll - unable to continue:

1. This behavior can occur if you do not have enough free space
on your hard disk to install the game.

2. This behavior can also occur if the game CD is damaged.

3. This can also occur if a game demo didn't properly download,
or if the consumer is attempting to use a copy of the original CD.

RESOLUTION:

1. Free Up Disk Space: Click My Computer / Rightclick the Drive
& Choose Properties / Run the "Disk Cleanup..." / Next Click the
"Tools" Tab and run both "Error-Checking" and "Defragmentation".

2. Clean the CD and CD Drive using a Cleaning Kit, check for scratches
on the CD, try installing the game using another CD ROM Drive, or in
My Computer, rightclick the CD, copy it to your Hard Drive, and then
run the setup program directly from your Hard Drive (space permitting).

If the game installs, your most likely culprit is your CD ROM drive,
otherwise it's the media in which case you need to contact the vendor.
Call the MS Product Replacement Center Mon - Fri 8am -10pm ET
in the US at: 1-(800)-360-7561, or in Canada at 1-(800) 933-4750.

3. Exit and/or Disable any antivirus, firewall, and download accelerator
programs which could be causing the file to incorrectly download.

For more information visit: http://support.microsoft.com/?kbid=192558

--
Cheers,
Jimmy S.

Additional Support Resources: My Zone.com Helpsite: http://nibblesnbits.tk
Microsoft Online Tech Support: http://go.microsoft.com/fwlink/?LinkId=376
Game FAQ's: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
 
-----Original Message-----
Whenever I try to install Ages of Empire on my computer it freezes and about
30 seconds later this error message appears:

"Setup was unable to find (or could not read) the language specific setup
resource dll, unable to continue. Please reboot and try again."

I followed the steps on
Click to expand...
http://support.microsoft.com/kb/q262622/ but it
still does not work. Before installing sp2 I never had this problem.
.
Click to expand...
Hi Stevo,

There's another article published which is specific to
that error message...

Unable to find specific language .dll - unable to
continue:

1. This behavior can occur if you do not have enough
free space
on your hard disk to install the game.

2. This behavior can also occur if the game CD is
damaged.

3. This can also occur if a game demo didn't properly
download,
or if the consumer is attempting to use a copy of
the original CD.

RESOLUTION:

1. Free Up Disk Space: Click My Computer / Rightclick
the Drive
& Choose Properties / Run the "Disk Cleanup..." /
Next Click the
"Tools" Tab and run both "Error-Checking"
and "Defragmentation".

2. Clean the CD and CD Drive using a Cleaning Kit, check
for scratches
on the CD, try installing the game using another CD
ROM Drive, or in
My Computer, rightclick the CD, copy it to your Hard
Drive, and then
run the setup program directly from your Hard Drive
(space permitting).

If the game installs, your most likely culprit is
your CD ROM drive,
otherwise it's the media in which case you need to
contact the vendor.
Call the MS Product Replacement Center Mon - Fri
8am -10pm ET
in the US at: 1-(800)-360-7561, or in Canada at 1-
(800) 933-4750.

3. Exit and/or Disable any antivirus, firewall, and
download accelerator
programs which could be causing the file to
incorrectly download.
 
I followed each of the resolutions but they didn't work. The problem isn't my
computer because I tryed it on my friends computer and the same error
occured. Before I installed service pack 2, I never had such a problem. What
is the " language specific setup resource dll" that I am missing?
 
Hi Stevo,

Stevo said:
I followed each of the resolutions but they didn't work. The problem isn't my
computer because I tryed it on my friends computer and the same error
occured. Before I installed service pack 2, I never had such a problem. What
is the " language specific setup resource dll" that I am missing?
Click to expand...

Since you've established that the problem isn't your computer, then the
problem is the media/CD itself, in which case you should call the phone
numbers provided in my previous post. :-)

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
 
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