Installation of new PCI Card causing problem!

  • Thread starter Thread starter John
  • Start date Start date
J

John

The Problem
Yesterday I attempted to fit a B2C2 Satellite PCI DVB
Card into my machine. Having fitted the card I booted the
machine and the card was detected. I received the
message "Finished installing software for B2C2 Broadband
Receiver PCI Adapter". So far so good.

If I now look at the list of installed hardware on the
machine the card is now listed and no error messages are
displayed.

When I reboot the machine following the installation of
the card the following occurs.

The machine started to reboot. It closes down OK but then
as it starts to come up I would see the windows XP logo
and then the machine would start to reboot again! This
time it would boot as far as a screen telling me "Windows
did not start successfully?? A recent hardware or
software change may have caused this!" I am now given the
option to try starting windows normally (if I try this
the start-up fails) or to start in safe mode or to
restore the machine to its previous settings prior to
installing the card. The only way I can get the machine
to boot up is to restore the previous settings!

I have tried installing on a number of occasions now and
always the same problem occurs. Can anyone point me in
the right direction as to what is going wrong here? Can
you suggest what I can try to complete the installation
successfully?

I look forward to hearing from you.

John
 
John said:
The Problem
Yesterday I attempted to fit a B2C2 Satellite PCI DVB
Card into my machine. Having fitted the card I booted the
machine and the card was detected. I received the
message "Finished installing software for B2C2 Broadband
Receiver PCI Adapter". So far so good.

If I now look at the list of installed hardware on the
machine the card is now listed and no error messages are
displayed.

When I reboot the machine following the installation of
the card the following occurs.

The machine started to reboot. It closes down OK but then
as it starts to come up I would see the windows XP logo
and then the machine would start to reboot again! This
time it would boot as far as a screen telling me "Windows
did not start successfully?? A recent hardware or
software change may have caused this!" I am now given the
option to try starting windows normally (if I try this
the start-up fails) or to start in safe mode or to
restore the machine to its previous settings prior to
installing the card. The only way I can get the machine
to boot up is to restore the previous settings!

I have tried installing on a number of occasions now and
always the same problem occurs. Can anyone point me in
the right direction as to what is going wrong here? Can
you suggest what I can try to complete the installation
successfully?

I look forward to hearing from you.

John

1. try another pci slot

2. does XP actually have drivers for this card? Do you need to install
drivers from an installation CD before installing the card? Do you need
additional software from an installation CD before installing the card?

Q
 
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