Installation Failure

  • Thread starter Thread starter gPAIGE
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gPAIGE

I'm trying to upgrade Win98 to XP Pro. On an older Dell
Inspiron 7000. It has the basic requirements to upgrade.
During the Loading Devices portion, the screen goes black
and after amoment the disk access light stops and
everything seems to stall. The power light remains on so
the computer is not shutdown. I've restarted twice and
the same thing happens each time. Any ideas?
 
gPAIGE said:
I'm trying to upgrade Win98 to XP Pro. On an older Dell
Inspiron 7000. It has the basic requirements to upgrade.
During the Loading Devices portion, the screen goes black
and after amoment the disk access light stops and
everything seems to stall. The power light remains on so
the computer is not shutdown. I've restarted twice and
the same thing happens each time. Any ideas?
Click to expand...

There are two ways of installing XP - a clean install where the hard
drive is formatted first and an upgrade install where the new operating
system is installed "on top" of the old operating system. If you are
doing the latter, try a clean install instead. Formatting the drive
will wipe all current data, so you would expect to reinstall programs
from cd and restore data from backups. Be sure all peripherals
(printers, scanners, cameras) are disconnected and any BIOS-level
antivirus is disabled. If you are already doing a clean install and the
installation is failing, you probably have bad hardware. Start with a
RAM test - I like Memtest86 from www.memtest86.com - and let the test
run for an extended time, like overnight (unless you get errors
immediately). If the RAM is good, then run a hard drive diagnostic
utility, which you can get from the drive mftr.'s website.

Malke
 
-----Original Message-----


There are two ways of installing XP - a clean install where the hard
drive is formatted first and an upgrade install where the new operating
system is installed "on top" of the old operating system. If you are
doing the latter, try a clean install instead. Formatting the drive
will wipe all current data, so you would expect to reinstall programs
from cd and restore data from backups. Be sure all peripherals
(printers, scanners, cameras) are disconnected and any BIOS-level
antivirus is disabled. If you are already doing a clean install and the
installation is failing, you probably have bad hardware. Start with a
RAM test - I like Memtest86 from www.memtest86.com - and let the test
run for an extended time, like overnight (unless you get errors
immediately). If the RAM is good, then run a hard drive diagnostic
utility, which you can get from the drive mftr.'s website.

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
.
Thanks for the tip, I'll try the clean install.
Click to expand...
 
Don't forget that formatting the drive wipes everything off it. Make
sure you've backed up your data first.

Malke
 
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