Greetings Andy,
This usually happens if your Windows Installer is not working properly.
To correct, do the following --
If you're using Windows 2000 or XP, click Start, then Run, and type the following:
%systemroot%system32msiexec.exe /regserver
then click OK.
If you're using Windows 98 or ME, click Start, then Run, and type the following:
C:WindowsSystemmsiexec.exe /regserver
then click OK.
(You will need to change the C: to whichever drive Windows is on).
Alternatively, you may need to reinstall the Windows Installer service from here:
http://microsoft.com/downloads/details.aspx?FamilyID=4b6140f9-2d36-4977-8fa1-6f8a0f5dca8f
After this, run the install again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources -
http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.
