Installation Error

  • Thread starter Thread starter Wajih
  • Start date Start date
W

Wajih

Hello, I have a Compaq Presario Notebook 17XL275 that
runs Windows 98se. I want to upgrade to Windows 2000.

In spirit to avoid problems with compatibility, I tried
the upgrade on a spare harddisk that I don't use and it
works just fine.

When I started the upgrade process on my other harddisk
that I often used, the setup gives me an error message in
the Final Phase Setup #800b0001 Unknown Trust Provider.

I looked for the reference to that problem and it says
that I need to upgrade my BOIS.

In the begining, it didn't make sense because how come
did work on the first haddisk that I used as a trail?
Well, I did upgrade my Bois but nothing change.

Can you help?

Thanks, Wajih
 
Two completely different scenarios here. What you first installed was a
dual-boot. The second is an upgrade, hence the different result.

IMO it's simply not worth the trouble, given that you'll more than likely
end up with an unstable OS with all the remnants/ corruption left behind
from the upgrade. Best to blow it all away and go for the clean install.

To do a clean install, either boot the Windows 2000 CD-Rom or setup disks.
The set of four install disks can be created from your Win2k CD-rom; change
to the \bootdisk directory on the cd-rom and execute makeboot.exe (from dos)
or makebt32.exe (from 32 bit) and follow the prompts.

When you get to the point, delete the existing NTFS and or other partitions
found. After you delete the partition(s) abort the install, then again
restart the pc booting the CD-Rom or setup disks to avoid unexpected drive
letter assignments with your new install.

During Windows 2000 setup, at some point, will want to confirm the previous
operating system for the upgrade; at that point you'll simply insert the
qualified product install CD for it to verify. Then the install will
proceed.

Check the pc, mb or hardware manufacturer's web site for the latest bios and
or Windows 2000 drivers for your devices.
 
Atually, both of them were upgrade but the first works
and the second doesn't.

Do you have any idea such that I may downgrade to Win 98
again, since I am stucked in a loop. My main concern now
is to backup some of my personal files. If restoring
Win98 isn't possible because of NTFS, can I do a network
of DOS to Win 2000 that is on other machine and trasfer
my data before I do the clean install? Please advice.

-----Original Message-----
Two completely different scenarios here. What you first installed was a
dual-boot. The second is an upgrade, hence the different result.

IMO it's simply not worth the trouble, given that you'll more than likely
end up with an unstable OS with all the remnants/ corruption left behind
from the upgrade. Best to blow it all away and go for the clean install.

To do a clean install, either boot the Windows 2000 CD- Rom or setup disks.
The set of four install disks can be created from your Win2k CD-rom; change
to the \bootdisk directory on the cd-rom and execute makeboot.exe (from dos)
or makebt32.exe (from 32 bit) and follow the prompts.

When you get to the point, delete the existing NTFS and or other partitions
found. After you delete the partition(s) abort the install, then again
restart the pc booting the CD-Rom or setup disks to avoid unexpected drive
letter assignments with your new install.

During Windows 2000 setup, at some point, will want to confirm the previous
operating system for the upgrade; at that point you'll simply insert the
qualified product install CD for it to verify. Then the install will
proceed.

Check the pc, mb or hardware manufacturer's web site for the latest bios and
or Windows 2000 drivers for your devices.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]

Wajih said:
Hello, I have a Compaq Presario Notebook 17XL275 that
runs Windows 98se. I want to upgrade to Windows 2000.

In spirit to avoid problems with compatibility, I tried
the upgrade on a spare harddisk that I don't use and it
works just fine.

When I started the upgrade process on my other harddisk
that I often used, the setup gives me an error message in
the Final Phase Setup #800b0001 Unknown Trust Provider.

I looked for the reference to that problem and it says
that I need to upgrade my BOIS.

In the begining, it didn't make sense because how come
did work on the first haddisk that I used as a trail?
Well, I did upgrade my Bois but nothing change.

Can you help?

Thanks, Wajih


.
 
There's no way of downgrading.
250456 HOW TO: Manually Remove Windows 2000 and Restore Windows 95 or
Windows 98

http://support.microsoft.com/?id=250456

250297 How to Prepare to Upgrade Windows 95 or Windows 98 to Windows 2000
http://support.microsoft.com/?id=250297


--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!
This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.
The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of Microsoft.


: Atually, both of them were upgrade but the first works
: and the second doesn't.
:
: Do you have any idea such that I may downgrade to Win 98
: again, since I am stucked in a loop. My main concern now
: is to backup some of my personal files. If restoring
: Win98 isn't possible because of NTFS, can I do a network
: of DOS to Win 2000 that is on other machine and trasfer
: my data before I do the clean install? Please advice.
:
:
: >-----Original Message-----
: >Two completely different scenarios here. What you first
: installed was a
: >dual-boot. The second is an upgrade, hence the different
: result.
: >
: >IMO it's simply not worth the trouble, given that you'll
: more than likely
: >end up with an unstable OS with all the remnants/
: corruption left behind
: >from the upgrade. Best to blow it all away and go for
: the clean install.
: >
: >To do a clean install, either boot the Windows 2000 CD-
: Rom or setup disks.
: >The set of four install disks can be created from your
: Win2k CD-rom; change
: >to the \bootdisk directory on the cd-rom and execute
: makeboot.exe (from dos)
: >or makebt32.exe (from 32 bit) and follow the prompts.
: >
: >When you get to the point, delete the existing NTFS and
: or other partitions
: >found. After you delete the partition(s) abort the
: install, then again
: >restart the pc booting the CD-Rom or setup disks to
: avoid unexpected drive
: >letter assignments with your new install.
: >
: >During Windows 2000 setup, at some point, will want to
: confirm the previous
: >operating system for the upgrade; at that point you'll
: simply insert the
: >qualified product install CD for it to verify. Then the
: install will
: >proceed.
: >
: >Check the pc, mb or hardware manufacturer's web site for
: the latest bios and
: >or Windows 2000 drivers for your devices.
: >
: >--
: >Regards,
: >
: >Dave Patrick ....Please no email replies - reply in
: newsgroup.
: >Microsoft MVP [Windows NT/2000 Operating Systems]
: >
: >"Wajih" wrote:
: >> Hello, I have a Compaq Presario Notebook 17XL275 that
: >> runs Windows 98se. I want to upgrade to Windows 2000.
: >>
: >> In spirit to avoid problems with compatibility, I tried
: >> the upgrade on a spare harddisk that I don't use and it
: >> works just fine.
: >>
: >> When I started the upgrade process on my other harddisk
: >> that I often used, the setup gives me an error message
: in
: >> the Final Phase Setup #800b0001 Unknown Trust Provider.
: >>
: >> I looked for the reference to that problem and it says
: >> that I need to upgrade my BOIS.
: >>
: >> In the begining, it didn't make sense because how come
: >> did work on the first haddisk that I used as a trail?
: >> Well, I did upgrade my Bois but nothing change.
: >>
: >> Can you help?
: >>
: >> Thanks, Wajih
: >
: >
: >.
: >
 
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