Install - unable to load various files. Is this a processor fault?

  • Thread starter Thread starter John Edwards
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John Edwards

Here is the scenario:

Machine = HP Pavillion 7915 Celeron 1Ghz 128Mb RAM

Purchased brand new with Windows XP home preinstalled. Machine has worked
perfectly for 12 months, Until recently when it has got slower and slower
and slower. Virus software installed and regularly updated reports no
problems.

Tried a repair install to retain existing data. system halts at 10% saying
that it cannot load quartz.dll if you take the option to skip, it then finds
other files that it can't load, until it is obvious that there is no sense
in proceeding.

Take a brand new hard drive, format for ntfs and try a clean install,
exactly the same symptoms and problems. Change the motherboard (admittedly
not a genuine HP replacement board, Jetway 615tcf which should be
compatible) and again try a clean format and install and the process grinds
to a halt at 10% and quartz.dll

Now the only thing that I have not changed is the processor. It is not a
faulty CD Rom.

Reformat the hard drive for DOS reload with Windows '98 second edition and
the system is perfect absolutely perfect, using both the original
motherboard and the replacement.

If the processor is faulty in some way, why should it run one operating
system and not another?

I have scoured the News Groups looking for anyone with similar problems
without success.

Any suggestions gratefully received.

TIA
 
John Edwards said:
Here is the scenario:

Machine = HP Pavillion 7915 Celeron 1Ghz 128Mb RAM

Purchased brand new with Windows XP home preinstalled. Machine has worked
perfectly for 12 months, Until recently when it has got slower and slower
and slower. Virus software installed and regularly updated reports no
problems.

Tried a repair install to retain existing data. system halts at 10% saying
that it cannot load quartz.dll if you take the option to skip, it then finds
other files that it can't load, until it is obvious that there is no sense
in proceeding.

Take a brand new hard drive, format for ntfs and try a clean install,
exactly the same symptoms and problems. Change the motherboard (admittedly
not a genuine HP replacement board, Jetway 615tcf which should be
compatible) and again try a clean format and install and the process grinds
to a halt at 10% and quartz.dll

Now the only thing that I have not changed is the processor. It is not a
faulty CD Rom.

Reformat the hard drive for DOS reload with Windows '98 second edition and
the system is perfect absolutely perfect, using both the original
motherboard and the replacement.

If the processor is faulty in some way, why should it run one operating
system and not another?

I have scoured the News Groups looking for anyone with similar problems
without success.

Any suggestions gratefully received.

TIA
Click to expand...
Have since tried a clean install of xp using fat32. It still halts at 10%
and quartz.dll but rejects far less files than on the NTFS clean install.
The rejected files are quartz.dll, gmgr.inf, and query.dll

The FAT32 installation appears to work although I haven't tried to get
authorisation because I don't want to get my original drive rejected by
Microsoft if I can resolve this problem.
 
If it is failing on the same file most likely there is
something wrong with your XP disk.
Something you can do to see if it is the disk or your
hardware configuration is copy the I386 folder from the
cd to your hard drive and run setup from that. The setup
executable for dos mode is winnt.exe from within the I386
folder you copied to your hard drive.

Here are some articles which may help.

307848 - HOW TO: Start Setup from MS-DOS in Windows XP
http://tinyurl.com/ilt4

How to copy smartdrv.exe and xcopy.exe to a startup disk.
http://tinyurl.com/ilt7
 
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