T
Tosca
Hi everyone
I have XP Pro SP1 and, after a lot of persuasion from colleagues, I
eventually decided to take the plunge. I reinstalled my OS from the
recovery disc (the laptop's about 3 months old) and installed McAfee
VirusScan. I'm on ADSL behind a router.
I am the sole user of the laptop and have a single account which has all
capabilities. I used this, rather than THE Administrator account. I went
to the Windows Update site from Start>All Programs and let it install the
smaller updates. I rebooted and then allowed it to download SP2. The
Install Wizard started and halted about half way through when it was running
the processes. I waited for 3 hours and nothing. I tried CAD without any
response. I waited another 45 minutes and then hit the power button as CAD
remained ineffective.
When I tried to reboot, it said that XP2 hadn't been installed fully and the
system was unstable. I was instructed to remove it via the Control Panel.
When I tried to access Control Panel, it threw up an error saying that
Windows Explorer had to close (with apologies!). I tried again and
eventually resorted to Safe Mode from which I could access the Control Panel
to delete SP2. Success!
I rebooted to normal mode but noticed two things - still no access to
Control Panel and the Network Connections that I had set up weren't there.
I think I've explained everything. Anyone any idea what's happened and how
I can get around it? I'm happy to reinstall the OS but am very concerned
because this may happen again. If I don't know what went wrong, how can I
prevent it happening again? I must admit that this experience has put me
off SP2, even though I know many folks who have installed it without any
problems.
Thanks for your time.
I have XP Pro SP1 and, after a lot of persuasion from colleagues, I
eventually decided to take the plunge. I reinstalled my OS from the
recovery disc (the laptop's about 3 months old) and installed McAfee
VirusScan. I'm on ADSL behind a router.
I am the sole user of the laptop and have a single account which has all
capabilities. I used this, rather than THE Administrator account. I went
to the Windows Update site from Start>All Programs and let it install the
smaller updates. I rebooted and then allowed it to download SP2. The
Install Wizard started and halted about half way through when it was running
the processes. I waited for 3 hours and nothing. I tried CAD without any
response. I waited another 45 minutes and then hit the power button as CAD
remained ineffective.
When I tried to reboot, it said that XP2 hadn't been installed fully and the
system was unstable. I was instructed to remove it via the Control Panel.
When I tried to access Control Panel, it threw up an error saying that
Windows Explorer had to close (with apologies!). I tried again and
eventually resorted to Safe Mode from which I could access the Control Panel
to delete SP2. Success!
I rebooted to normal mode but noticed two things - still no access to
Control Panel and the Network Connections that I had set up weren't there.
I think I've explained everything. Anyone any idea what's happened and how
I can get around it? I'm happy to reinstall the OS but am very concerned
because this may happen again. If I don't know what went wrong, how can I
prevent it happening again? I must admit that this experience has put me
off SP2, even though I know many folks who have installed it without any
problems.
Thanks for your time.