install software

  • Thread starter Thread starter bubbly307
  • Start date Start date
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bubbly307

Hi, i had just bought the motorla razr2 phone recently. When i try to install
the motorola phone tools sofware using the cdrom in the package. While
install, there would be a message showing that windows can't verify the
publisher. Once i install and shut down the pc, the next time i won't be able
to start the pc. Pls help.
 
Your post is somewhat confusing because one can't determine whether, after
installing the Motorola software, your PC refuses to restart. Perhaps you
can clarify?

As for the 'can't verify publisher' message this is more than likely due to
the fact that Motorola's drivers didn't go through the Microsoft Driver
testing. Because Microsoft charge the manufacturer for the testing of their
drivers many just don't bother and simply bundle the drivers with the
software and hope for the best. All you are being told is that Vista doesn't
recognise the publisher of the driver from its list. If you are confident
that you have genuine software then click OK or Continue (I'm not sure what
buttons are available on this message) to allow the driver(s) to install.

--

--
John Barnett MVP
Windows XP Associate Expert
Windows Desktop Experience

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

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Uninstall the moto software and then run the moto install.exe in XP
compatibility mode (Properties dialog)
 
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