Install problem Q837009

  • Thread starter Thread starter Harold Ek
  • Start date Start date
H

Harold Ek

I d/l the file and attempted to install it, it came up
with a dialog box that said "Outlook Express 6.0 must be
installed". I also tried to install the patch directly
from the site, it gave me the same message.

I have OE 6 installed. From the help/about box my code is
6.00.2800.1123

Can anybody direct me how to procede?
 
Harold,

The chances are that you already have this patch
installed. Fire up Control Panel and have a look in the
Add Remove Programs box. Have a look and see if you can
see one called "Outlook Express Q837009".

I recieve the same message if i try and install it, and I
already know I have this patch :D

Hope this helps

Mike Bright MCP, MSP

e:[email protected]
 
Dear all,

I have the same error problem ("This update requires
Outlook Express 6.0 to be installed) like Harold and I
have computer with WinXP Service Pack 1 with Outlook
Express 6.0 (6.00.2800.1106 version) has already installed
by default and my IE version is 6.00.2800.1106.xpsp1.
I tried to look at Add and Remove Program list on Control
Panel,this patch has not already installed.
What I should do with this problem because this security
patch is critical and we have to install this patch as
soon as possible.....
Thanks for your kind help.....
 
Irma,

Judging by you version number I would say that you are
proabably not as up-to-date as you think. Have a look at
you update history, I have a suspision you arnt running
Outlook Express with SP1. Post back if you find out :D

Regards

Mike Bright MCP, MSP

e:[email protected]
 
Dear Mike,

Thanks for your suggestion and I tried to download the
patch again from Microsoft website for Outlook Express 6.0
SP1 and when I tried to deploy this patch on my computer,
it works...!! The patch that I have already downloaded is
for Outlook Express 6.0, so it is for different version...
Thanks again.....

Regards,
Irma
 
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