install printer spooler sevice

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Guest

I am running widows XP with SP2 installed and have never had problems with
the 2 printers I have installed. A Lexmark X2250 & HP photosmart 7760 untill
we had to take the computer in to have Norton antivirus 2005 update
installed. When we got it back I found that both my printers did not work &
neather of them showed up in the control panal. When I tried to print I got a
message reading "Windows can not connect printer. The printer spooler is not
running". I contacted the company that put Norton in & they said they touch
the printers. Can anyone help me on how to correct this problem or direct me
to where I can get info. on the printer spooler so I can reinstall my
printers? I am very new at working on the computer be would like to learn.
Thanks for any help.
 
chitown said:
I am running widows XP with SP2 installed and have never had problems with
the 2 printers I have installed. A Lexmark X2250 & HP photosmart 7760 untill
we had to take the computer in to have Norton antivirus 2005 update
installed. When we got it back I found that both my printers did not work &
neather of them showed up in the control panal. When I tried to print I got a
message reading "Windows can not connect printer. The printer spooler is not
running". I contacted the company that put Norton in & they said they touch
the printers. Can anyone help me on how to correct this problem or direct me
to where I can get info. on the printer spooler so I can reinstall my
printers? I am very new at working on the computer be would like to learn.
Thanks for any help.
Click to expand...
 
Start the Printer Spooler Service. From the command prompt, type

net start spooler

and hit the enter key.
 
No error message except when windows loads, that tells me that the
spoolsrv.exemdm cannot initiate
 
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