Install Outlook2003 CRM add-in for SBS2003 Exchange

  • Thread starter Thread starter Bob Kerr
  • Start date Start date
B

Bob Kerr

I have been trying to install the CRM add-in to
Outlook2003 running on an XP Pro desktop w/ Office2003
and connecting to the Exchange2003 server running w/
SBS2003. Outlook2003, Office2003, XP Pro, and the
SBS2003 server are all fully patched and up to date. The
installation keeps failing with:
"The upgrade patch cannot be installed by the Windows
Installer service because the program to be upgraded may
be missing, or the upgrade patch may update a different
version of the program......" Any help would be
appreciated.

Bob Kerr
(e-mail address removed)
 
I wouldn't assume that at all, given that there are three dozen
Outlook-related CRM tools.

But your particular challenge is? Error messages? Other symptoms?
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
So, what happens when you try to install it? Do you already have BCM
installed?
 
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