* * Chas said:
From NAV 2002 on uninstalling creates and leaves some files on
your PC designed to keep you from just reinstalling and getting
a free additional year.
I don't think that the un-install process (NAV 2001 or 2002) creates
anything new on your computer. No new registry keys, no new
directories and no new files.
What it *doesn't* do upon un-installation is remove itself entirely
from your registry and hard drive. Various program directories (and
files) are still there after un-installation.
Some claim that the presence of a single file (catalog.livesubscribe)
is what prevents a successful re-installation with re-activation of
another year's worth of updates. As I just mentioned, that file is
not deleted when you un-install the program.
I see that my currently active NAV 2002 installation does indeed have
such a file (c:\windows\all users\application
data\symantec\livesubscribe). The file is described as a "LiveReg
User Profile". It's about 1kb in size and doesn't seem to contain any
ascii readable text.
In any case, after un-installing NAV (2001 or 2002) then you can
either search your hard drive and delete any and all directories with
"symantec" and "Norton" in the name, or perhaps you can simply delete
the single file "catalog.livesubscribe". Then re-install NAV and you
will have 1 full year of subscription updates.
Symantec says that NAV 2002 is no longer supported (and says nothing
about 2001) but I garantee you that if you re-install either one as
described above (today, tommorrow, etc) that upon your first live
updata session you will be able to obtain all program updates for
either version that have ever been made available.
If you do a google search for "catalog.livesubscribe" I think you'll
find references to several hacked versions of that file that change
the expiration date way out into the future (12 years or more).
I've run into this a number of times where I had a
valid reason to reinstall NAV.
And I've done it several times now with both NAV 2001 and 2002 to
extend the live update subscription service.
NAV is such a space and resource hog
more so NAV 2003, not necessarily 2001 or 2002.
Symantec has an uninstaller on their web site that does a
much better job of cleaning out NAV than the Ad/Remove
Programs method.
I believe only NAV 2003 (or maybe 2004/2005) requires a more
sophisticated uninstaller. You definately don't need it for
2001/2002.