Install fails

  • Thread starter Thread starter Art
  • Start date Start date
A

Art

When I try to run the installer for antispyware it begins installing and
then backs off and rollsback and says that it was blocked from installing.
I have installed it on all of our other computers with no problem. On this
machine I am running XP Pro.

Is there a log or any info about what is blocking the install?
 
I have administrator priviliges. I am running Norton System Works and
antivirus, will this create an issue? I have attempted to install in safe
mode with no success.
 
I would check out the contents of the temp directory--typically c:\documents
and settings\your username\local settings\temp

You can also expand the original file by using the /a switch and giving it a
location (new empty folder) to expand to.

As Engel mentions--the error you are getting may be what is usually seen if
you are not running as an administrator. Do you get as far as being able to
specify the install location? If so, what happens if you choose a
non-standard location (say, c:\msas)??

I'd check out the various choices in your security app, in case some setting
there is creating the block.
 
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