Install crashed

  • Thread starter Thread starter Terry
  • Start date Start date
T

Terry

I tried doing a clean install of Vista last night but had some problems.
The install got about 3/4 of the way through and a blue screen popped up for
a couple seconds and then the computer rebooted. It started to boot into
Vista but then a window popped up saying it rebooted unexpectedly and the
install wasn't completed, click OK to reboot and restart the install.

The computer is home built. It has an Intel 945Gnt motherboard, which
according to Intel's website is Vista ready. No extra cards, I'm using the
video, sound, etc from the motherboard so it's pretty basic. It's been
running Server 2003 just fine for the last few months.

I'm not sure what the problem is. The blue screen didn't stay up long
enough to read. Does the install attempt to save the crash information in a
log somewhere on the drive? Anyone know where the log might be and what the
name is?

Thanks in advance.
Terry
 
There are a few places you can check for error logs, though I warn you
looking at them through command prompt will make your head explode, try to
pull them up in Windows RE by booting to the Vista DVD and use Notepad.

\$WINDOWS.~BT\Sources\Panther
\$windir%\panther
\$WINDPWS.~BT\Sources\Rollback\SETUP*.log

Where the error log is will depend heavily on where it ended during the
installation. Good luck!
 
try to pull them up in Windows RE by booting to the Vista
DVD and use Notepad.

\$WINDOWS.~BT\Sources\Panther
\$windir%\panther
\$WINDPWS.~BT\Sources\Rollback\SETUP*.log
Click to expand...

Thanks Adam!

I did looked through a number of directories and didn't find too much. The
only file I found with an error message was diagwrn.xml. The last line of
the file is:

<z:row Cls="D" Sev="50331648" Maj="Def" Min="Def" LN="1079" Fil=""
Fun="RemoveDevnodesUsingService" Uid="51314688" Msg="SPPNP: Error 0xE000020B
occurred while adding device Root\LEGACY_MPIO\0000 to the device info set."
PID="924" TID="928" Con="" Exe="C:\Windows\system32\oobe\setup.exe"
Mod="sppnp.dll" Err="-536870389" MD="" DT="2007-01-27T11:10:37"/>

I'm not sure what the error message is for. I took a quick look on the
internet and nothing jumped out. I'll start looking to see if I can find
out what SPPNP and LEGACY_MPIO are used for but I thought I would post the
error message here in case any one has any ideas.

I'm not sure if this error has anything to do with the install crash but it
is the only error I found so far and the date and time stamp of the file was
one of the latest I found on the drive so it appears that it was one of the
last files to get updated before the crash.

If anyone has any suggestions I would appreciate it. Thanks!
Terry
 
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