Inserting pictures using Windows XP

[mommyjo]

I just upgraded from Windows ME to Windows XP and can no
longer scan and insert pictures into PP. I have an HP
PSC500. What am I not doing??

 

[Guest]

Hi, Could you provide us with some more information? Are you experiencing any error messages? How did you attempt to insert the image in the first place?

Regards
Shyam Pillai

http://www.mvps.org/skp

----- mommyjo wrote: -----

I just upgraded from Windows ME to Windows XP and can no
longer scan and insert pictures into PP. I have an HP
PSC500. What am I not doing??

 

[B]

Did you upgrade the Operating system or did you do a clean install of a
higher level one? and if you did upgrade the one in place, did you do an
office repair?


It is possible, I would guess, that the installed office product is not
understanding some parts of the upgraded OS. If it were my system, I would
try to uninstall office, then reinstall it.

B
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[Steve Rindsberg]

Try installing your scanner software again. You might need to look for an
updated version of the scanner on the manufacturer's web site.

Drivers for Windows 9x are generally incompatible with Windows 2000 and XP, so
in doing the upgrade, you'd have left some of your old drivers behind.