Inserting CD resets Windows

[Richard Oliver]

Running Win XP Home ed.
This is something new to me---
When I insert a program disk or a cd-RW disk in the CD rom drive it
restarts Windows.
Help please ,Richard

 

[Mark L. Ferguson]

Your problem is caused by a bad driver, which in turn is throwing an error,
and the default Windows setting to 'restart on error" happens. Go to
start/run, and type:
eventvwr.msc
Your system is probably recording the error every time it restarts, and will
probably list the name of the device driver responsible.

 

[Langer]

Your problem is caused by a bad driver, which in turn is throwing an
error, and the default Windows setting to 'restart on error" happens. Go
to start/run, and type:
eventvwr.msc
Your system is probably recording the error every time it restarts, and
will probably list the name of the device driver responsible.

i would of thought maybe some form or virus or spyware? try comodo.net for
some really good virus scanners and see how you get on

 

[Singapore Web Design]

Hello,

When you say "Restarting windows", do you mean that the system restarts?

If so, we had this issue before and narrowed it down to a loose CPU.
Everytime the user ejected or used the CD-ROM, the system will randomly
restart.

It was a hardware issue and we just had to reseat the CPU onto the
motherboard.

--
Singapore Web Design
http://www.bootstrike.com/Webdesign/
Singapore Web Hosting
http://www.bootstrike.com/WinXP/faq.html
Windows XP FAQ

 

[Patrick Keenan]

i would of thought maybe some form or virus or spyware?

Not necessarily. A system completely free of viruses and spyware can
behave this way.

Windows has a "restart on failure" feature that is ON by default. At a
crash, Windows will suddenly shut off and restart, throwing away whatever
you're doing at the time. This is by design.

try comodo.net for some really good virus scanners and see how you get on

That won't address basic crashes, however.

HTH
-pk

 

[VanguardLH]

in message

Running Win XP Home ed.
This is something new to me---
When I insert a program disk or a cd-RW disk in the CD rom drive it
restarts Windows.

Did you install a UDF writer utility with your CD burning software,
like InCD that comes with Nero? InCD crashes too often. Usually I
install it because it looks good, find that I never use it, sometimes
it causes bluescreens, so I end up uninstalling it. Did you install
some CD monitoring software, like what used to come with the Creative
Labs soundcards (which could modify the hold-spin time and would
affect the popup window's contents that displays when a CD got
detected)?

 

[Richard Oliver]

Thank you all for the help---
What is actually happening is that the DD-DVD drive runs Audio disks
without any problem but the moment a data disk gets up to speed it
triggers a reboot.
The events code shows the event codes 1003 &.1517
When the system is newly booted and prior to inserting a dik ,the events
viewr is clean.
I suspect that the CD-Rom drive is faulty.
I await your thoughts.
Regds.Richard

 

[VanguardLH]

...
The events code shows the event codes 1003 &.1517
...

What does the REST of the event message say?

 

[Richard Oliver]

Thank you again---
This morning after the machine was off all night I once again received
the error message that Windows had recovered from a very serious problem
as the registry could not be cleared as some operation was running
during the shutdown.
I checked the events viewer immediately and found the following:

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 25/11/2007
Time: 07:37:13
User: N/A
Computer: HOME-FF3E13E507
Description:
Error code 00000044, parameter1 853e8420, parameter2 00000d63,
parameter3 00000000, parameter4 00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 34 0000004
0020: 34 20 20 50 61 72 61 6d 4 Param
0028: 65 74 65 72 73 20 38 35 eters 85
0030: 33 65 38 34 32 30 2c 20 3e8420,
0038: 30 30 30 30 30 64 36 33 00000d63
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 30 30 30 30 00, 0000
0050: 30 30 30 30 0000

And:

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 25/11/2007
Time: 07:37:13
User: N/A
Computer: HOME-FF3E13E507
Description:

Error code 00000044, parameter1 853e8420, parameter2 00000d63,
parameter3 00000000, parameter4 00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 34 0000004
0020: 34 20 20 50 61 72 61 6d 4 Param
0028: 65 74 65 72 73 20 38 35 eters 85
0030: 33 65 38 34 32 30 2c 20 3e8420,
0038: 30 30 30 30 30 64 36 33 00000d63
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 30 30 30 30 00, 0000
0050: 30 30 30 30 0000

When Windows support received the report I received a "Corrupted event
report message" saying that they could not use it, but that I was to
find out what hardware or software had been added recently.

No hardware added and the only software added was updates from MS.

I tried to restore from an earlier restore point but a report said it
could not be used as it was corrupted !
I hope this will help you---
I think maybe I should check the RAM?
Regards,Richard

 

[VanguardLH]

Thank you again---
This morning after the machine was off all night I once again
received
the error message that Windows had recovered from a very serious
problem
as the registry could not be cleared as some operation was running
during the shutdown.
I checked the events viewer immediately and found the following:

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 25/11/2007
Time: 07:37:13
User: N/A
Computer: HOME-FF3E13E507
Description:
Error code 00000044, parameter1 853e8420, parameter2 00000d63,
parameter3 00000000, parameter4 00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 34 0000004
0020: 34 20 20 50 61 72 61 6d 4 Param
0028: 65 74 65 72 73 20 38 35 eters 85
0030: 33 65 38 34 32 30 2c 20 3e8420,
0038: 30 30 30 30 30 64 36 33 00000d63
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 30 30 30 30 00, 0000
0050: 30 30 30 30 0000

Is there a C:\debuglog.txt file?

See
http://www.eventid.net/display.asp?eventid=1003&eventno=1274&source=System&phase=1.

Did you read my other post?

 

[Richard Oliver]

Thank you all for the help, and all your patience---All is now back to
"normal"'whatever that is !
I went back to all your previous posts and re-read them--
I then deleted InCD and also a reference to Cyberlink which also
referred to a DVD suite.
I think that I acquired the InCD bit as part of a Nero upgrade.
And thank you too for all the new ideas and diagnostic stuff that I did
not know was out there.
I certainly have made a note to record any further upgrades,updates etc
so as to be able to pinpoint causes of these kind of events.
Kindest regards from a much relieved ,Richard