Offset 00095614Milly Staples said:
Offset 00095614Milly Staples said:Are you using NOD32 for your AV?
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Sepron asked:
| AppName;outlook.exe AppVer. 12.0.6023.5000 AppStamp:46574050
| ModName: oart.dll Mod/Ver 12.0.4518.1014 ModStamp 45428318
| fDebug
|
| Process to report
|
| Exception Information
| Code: 0xc0000090 Flags: 0x00000000
| Record:0x0000000000000000 Adddress: 0x000000004aa67614
| System Info
| Windows NT 5.1 Build: 2600
| Then CPU Vendor Code & Version
| Then outlook info folowed by version info modules infos
| and pages long columns with numbers and letters like this one:
|
| 0x00034f4c0: 001374do 342e550 0000000 bd77954e .]'ZP.B3...Tu..
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| And if you click on the link to show the information contained in
|| the error report, what does it say?
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Sepron asked:
||
||| There is no error#. It says that Outlook encountered a problem and
||| must close, and prompts to send an error report to Microsoft.
|||
|||
||| "K. Orland" wrote:
|||
|||| Is there anything noted about Microsoft Office in your application
|||| event viewer? I would be interested in any errors; the event ID and
|||| source.
||||
|||| --
|||| Kathleen Orland - MVP Outlook
||||
|||| http://www.howto-outlook.com/
||||
||||
||||
|||| "Sepron" wrote:
||||
||||| Thank you Katleeen,
||||| No, this is a new installation of 2007 version.
||||| What puzzles me is that inserting works perfectly on Excel and
||||| Word sheets. I rechecked the profile and all seems to be correct.
|||||
||||| "K. Orland" wrote:
|||||
|||||| Did you upgrade from an older version of Office? Try creating a
|||||| new profile:
||||||
|||||| http://www.howto-outlook.com/faq/newprofile.htm
||||||
|||||| --
|||||| Kathleen Orland - MVP Outlook
||||||
|||||| http://www.howto-outlook.com/
||||||
||||||
||||||
|||||| "Sepron" wrote:
||||||
||||||| Dear K. Orland,
|||||||
||||||| It is 2007 Office Enterprice. POP server.
||||||| Steps I use: new message>insert>picture>select & double click.
||||||| Right after outlook crashes. I t was like that from the
||||||| begining. There is no problem with inserting pictures into
||||||| Excel on Word sheets. It drives me nuts. Reinstallations,
||||||| diagnostics, etc did not helped.
|||||||
||||||| Thanks for your help.
|||||||
||||||| Sepron
|||||||
|||||||
||||||| "K. Orland" wrote:
|||||||
|||||||| What steps are you using to insert the picture? What version of
|||||||| Outlook? Has this always been a problem? If not, when did it
|||||||| start? What type of mail account do you have (Exchange, POP3,
|||||||| etc.)? --
|||||||| Kathleen Orland - MVP Outlook
||||||||
|||||||| http://www.howto-outlook.com/
||||||||
||||||||
||||||||
|||||||| "Sepron" wrote:
||||||||
||||||||| Each time I try to insert a picture a message appears that
||||||||| Outlook encountered a problem and needs to close (also,
||||||||| prompts to send anerror report).
Milly Staples said:Are you using NOD32 for your AV?
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Sepron asked:
| AppName;outlook.exe AppVer. 12.0.6023.5000 AppStamp:46574050
| ModName: oart.dll Mod/Ver 12.0.4518.1014 ModStamp 45428318
| fDebug
|
| Process to report
|
| Exception Information
| Code: 0xc0000090 Flags: 0x00000000
| Record:0x0000000000000000 Adddress: 0x000000004aa67614
| System Info
| Windows NT 5.1 Build: 2600
| Then CPU Vendor Code & Version
| Then outlook info folowed by version info modules infos
| and pages long columns with numbers and letters like this one:
|
| 0x00034f4c0: 001374do 342e550 0000000 bd77954e .]'ZP.B3...Tu..
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| And if you click on the link to show the information contained in
|| the error report, what does it say?
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Sepron asked:
||
||| There is no error#. It says that Outlook encountered a problem and
||| must close, and prompts to send an error report to Microsoft.
|||
|||
||| "K. Orland" wrote:
|||
|||| Is there anything noted about Microsoft Office in your application
|||| event viewer? I would be interested in any errors; the event ID and
|||| source.
||||
|||| --
|||| Kathleen Orland - MVP Outlook
||||
|||| http://www.howto-outlook.com/
||||
||||
||||
|||| "Sepron" wrote:
||||
||||| Thank you Katleeen,
||||| No, this is a new installation of 2007 version.
||||| What puzzles me is that inserting works perfectly on Excel and
||||| Word sheets. I rechecked the profile and all seems to be correct.
|||||
||||| "K. Orland" wrote:
|||||
|||||| Did you upgrade from an older version of Office? Try creating a
|||||| new profile:
||||||
|||||| http://www.howto-outlook.com/faq/newprofile.htm
||||||
|||||| --
|||||| Kathleen Orland - MVP Outlook
||||||
|||||| http://www.howto-outlook.com/
||||||
||||||
||||||
|||||| "Sepron" wrote:
||||||
||||||| Dear K. Orland,
|||||||
||||||| It is 2007 Office Enterprice. POP server.
||||||| Steps I use: new message>insert>picture>select & double click.
||||||| Right after outlook crashes. I t was like that from the
||||||| begining. There is no problem with inserting pictures into
||||||| Excel on Word sheets. It drives me nuts. Reinstallations,
||||||| diagnostics, etc did not helped.
|||||||
||||||| Thanks for your help.
|||||||
||||||| Sepron
|||||||
|||||||
||||||| "K. Orland" wrote:
|||||||
|||||||| What steps are you using to insert the picture? What version of
|||||||| Outlook? Has this always been a problem? If not, when did it
|||||||| start? What type of mail account do you have (Exchange, POP3,
|||||||| etc.)? --
|||||||| Kathleen Orland - MVP Outlook
||||||||
|||||||| http://www.howto-outlook.com/
||||||||
||||||||
||||||||
|||||||| "Sepron" wrote:
||||||||
||||||||| Each time I try to insert a picture a message appears that
||||||||| Outlook encountered a problem and needs to close (also,
||||||||| prompts to send anerror report).
Sepron said:It started to work suddenly. I may be in need of an exorcist here.
Milly & Kathleen thanks for your time and effort.
I really appreciate it.
Milly Staples said:Are you using NOD32 for your AV?
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Sepron asked:
| AppName;outlook.exe AppVer. 12.0.6023.5000 AppStamp:46574050
| ModName: oart.dll Mod/Ver 12.0.4518.1014 ModStamp 45428318
| fDebug
|
| Process to report
|
| Exception Information
| Code: 0xc0000090 Flags: 0x00000000
| Record:0x0000000000000000 Adddress: 0x000000004aa67614
| System Info
| Windows NT 5.1 Build: 2600
| Then CPU Vendor Code & Version
| Then outlook info folowed by version info modules infos
| and pages long columns with numbers and letters like this one:
|
| 0x00034f4c0: 001374do 342e550 0000000 bd77954e .]'ZP.B3...Tu..
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| And if you click on the link to show the information contained in
|| the error report, what does it say?
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Sepron asked:
||
||| There is no error#. It says that Outlook encountered a problem and
||| must close, and prompts to send an error report to Microsoft.
|||
|||
||| "K. Orland" wrote:
|||
|||| Is there anything noted about Microsoft Office in your application
|||| event viewer? I would be interested in any errors; the event ID and
|||| source.
||||
|||| --
|||| Kathleen Orland - MVP Outlook
||||
|||| http://www.howto-outlook.com/
||||
||||
||||
|||| "Sepron" wrote:
||||
||||| Thank you Katleeen,
||||| No, this is a new installation of 2007 version.
||||| What puzzles me is that inserting works perfectly on Excel and
||||| Word sheets. I rechecked the profile and all seems to be correct.
|||||
||||| "K. Orland" wrote:
|||||
|||||| Did you upgrade from an older version of Office? Try creating a
|||||| new profile:
||||||
|||||| http://www.howto-outlook.com/faq/newprofile.htm
||||||
|||||| --
|||||| Kathleen Orland - MVP Outlook
||||||
|||||| http://www.howto-outlook.com/
||||||
||||||
||||||
|||||| "Sepron" wrote:
||||||
||||||| Dear K. Orland,
|||||||
||||||| It is 2007 Office Enterprice. POP server.
||||||| Steps I use: new message>insert>picture>select & double click.
||||||| Right after outlook crashes. I t was like that from the
||||||| begining. There is no problem with inserting pictures into
||||||| Excel on Word sheets. It drives me nuts. Reinstallations,
||||||| diagnostics, etc did not helped.
|||||||
||||||| Thanks for your help.
|||||||
||||||| Sepron
|||||||
|||||||
||||||| "K. Orland" wrote:
|||||||
|||||||| What steps are you using to insert the picture? What version of
|||||||| Outlook? Has this always been a problem? If not, when did it
|||||||| start? What type of mail account do you have (Exchange, POP3,
|||||||| etc.)? --
|||||||| Kathleen Orland - MVP Outlook
||||||||
|||||||| http://www.howto-outlook.com/
||||||||
||||||||
||||||||
|||||||| "Sepron" wrote:
||||||||
||||||||| Each time I try to insert a picture a message appears that
||||||||| Outlook encountered a problem and needs to close (also,
||||||||| prompts to send anerror report).
Diane Poremsky said:look in tools, trust center, addins. Outlook mighta disabled an addin - that
addin was causing the problems with inserting pictures.
Sepron said:It started to work suddenly. I may be in need of an exorcist here.
Milly & Kathleen thanks for your time and effort.
I really appreciate it.
Milly Staples said:Are you using NOD32 for your AV?
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Sepron asked:
| AppName;outlook.exe AppVer. 12.0.6023.5000 AppStamp:46574050
| ModName: oart.dll Mod/Ver 12.0.4518.1014 ModStamp 45428318
| fDebug
|
| Process to report
|
| Exception Information
| Code: 0xc0000090 Flags: 0x00000000
| Record:0x0000000000000000 Adddress: 0x000000004aa67614
| System Info
| Windows NT 5.1 Build: 2600
| Then CPU Vendor Code & Version
| Then outlook info folowed by version info modules infos
| and pages long columns with numbers and letters like this one:
|
| 0x00034f4c0: 001374do 342e550 0000000 bd77954e .]'ZP.B3...Tu..
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| And if you click on the link to show the information contained in
|| the error report, what does it say?
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Sepron asked:
||
||| There is no error#. It says that Outlook encountered a problem and
||| must close, and prompts to send an error report to Microsoft.
|||
|||
||| "K. Orland" wrote:
|||
|||| Is there anything noted about Microsoft Office in your application
|||| event viewer? I would be interested in any errors; the event ID and
|||| source.
||||
|||| --
|||| Kathleen Orland - MVP Outlook
||||
|||| http://www.howto-outlook.com/
||||
||||
||||
|||| "Sepron" wrote:
||||
||||| Thank you Katleeen,
||||| No, this is a new installation of 2007 version.
||||| What puzzles me is that inserting works perfectly on Excel and
||||| Word sheets. I rechecked the profile and all seems to be correct.
|||||
||||| "K. Orland" wrote:
|||||
|||||| Did you upgrade from an older version of Office? Try creating a
|||||| new profile:
||||||
|||||| http://www.howto-outlook.com/faq/newprofile.htm
||||||
|||||| --
|||||| Kathleen Orland - MVP Outlook
||||||
|||||| http://www.howto-outlook.com/
||||||
||||||
||||||
|||||| "Sepron" wrote:
||||||
||||||| Dear K. Orland,
|||||||
||||||| It is 2007 Office Enterprice. POP server.
||||||| Steps I use: new message>insert>picture>select & double click.
||||||| Right after outlook crashes. I t was like that from the
||||||| begining. There is no problem with inserting pictures into
||||||| Excel on Word sheets. It drives me nuts. Reinstallations,
||||||| diagnostics, etc did not helped.
|||||||
||||||| Thanks for your help.
|||||||
||||||| Sepron
|||||||
|||||||
||||||| "K. Orland" wrote:
|||||||
|||||||| What steps are you using to insert the picture? What version of
|||||||| Outlook? Has this always been a problem? If not, when did it
|||||||| start? What type of mail account do you have (Exchange, POP3,
|||||||| etc.)? --
|||||||| Kathleen Orland - MVP Outlook
||||||||
|||||||| http://www.howto-outlook.com/
||||||||
||||||||
||||||||
|||||||| "Sepron" wrote:
||||||||
||||||||| Each time I try to insert a picture a message appears that
||||||||| Outlook encountered a problem and needs to close (also,
||||||||| prompts to send anerror report).