Inkcessories & the printhead

  • Thread starter Thread starter Mickey
  • Start date Start date
M

Mickey

This Co was mentioned a week or so ago and I noted a post from Burt and
after asking him a question he reported he received very good service
from them. Well I'm not so lucky.

Purchased a replacement PH from them on the 5th and paypal sent
acknowledgment on the 8th the money transfer was completed. On the 14th
and not having received the package, I wrote Inkcesseries about the
problem. Received a reply on the 15th giving me a tracking number for
the post office. Gave a look at the info the post office had. Looks
like they received word there was a package to pick up on the 13th but
no acknowledgment if actually picked up. Yesterday the 20th, still
nothing so drove into town to post office to see what they could tell
me. In a short while I was informed the package was at sorting facility
yesterday morning and looking at locations, the package hasn't moved 20
miles from point of origin. Not shipped as indicated or package lost at
sorting facility???

Don't know who is at fault but transaction has failed on the "making a
good first impression" chart. Now that I know the package in the hands
of the post office, I'm thinking I'll have the package by Fri.

Just goes to show you, even with a near perfect record on ebay, there is
no assurance a purchase will go smoothly. Don't use ebay often but this
is the first time I've had any problems.

Mickey
 
Mickey said:
This Co was mentioned a week or so ago and I noted a post from Burt and
after asking him a question he reported he received very good service
from them. Well I'm not so lucky.

Purchased a replacement PH from them on the 5th and paypal sent
acknowledgment on the 8th the money transfer was completed. On the 14th
and not having received the package, I wrote Inkcesseries about the
problem. Received a reply on the 15th giving me a tracking number for
the post office. Gave a look at the info the post office had. Looks
like they received word there was a package to pick up on the 13th but
no acknowledgment if actually picked up. Yesterday the 20th, still
nothing so drove into town to post office to see what they could tell
me. In a short while I was informed the package was at sorting facility
yesterday morning and looking at locations, the package hasn't moved 20
miles from point of origin. Not shipped as indicated or package lost at
sorting facility???

Don't know who is at fault but transaction has failed on the "making a
good first impression" chart. Now that I know the package in the hands
of the post office, I'm thinking I'll have the package by Fri.

Just goes to show you, even with a near perfect record on ebay, there is
no assurance a purchase will go smoothly. Don't use ebay often but this
is the first time I've had any problems.

Mickey
Click to expand...

You're always going to have an exception to the rule.... like that one
chance in a million of getting hit by lightning. Someone will! That
doesn't mean you shouldn't go outside anymore. Or in your case, no
reason to stop using eBay, PayPal, or the US Mail! These things will
happen. You pray they won't happen with your purchase. But be prepared
that they may. Over the years I've bought many things over the Net and
eBay, some worth over $500. Yes, I was ripped off once on eBay, by a
seller in Belarus. But I learned a thing or two, and eBay insurance
covered most of it. That "blip" didn't deter me since over 95% of my
dealings over the Net have been more than positive.

Speaking of Inkcessories... back in 2005 I bought a printhead on Ebay
for an i860 from Inkcessories. Well, I'm in Canada and I received it in
just 9 days after my PayPal purchase. That to me is lightning (pardon
the first paragraph pun) fast. That printhead is still working as good
as new.

-Taliesyn
 
Mickey said:
This Co was mentioned a week or so ago and I noted a post from Burt and
after asking him a question he reported he received very good service
from them. Well I'm not so lucky.

Purchased a replacement PH from them on the 5th and paypal sent
acknowledgment on the 8th the money transfer was completed. On the 14th
and not having received the package, I wrote Inkcesseries about the
problem. Received a reply on the 15th giving me a tracking number for
the post office. Gave a look at the info the post office had. Looks
like they received word there was a package to pick up on the 13th but
no acknowledgment if actually picked up. Yesterday the 20th, still
nothing so drove into town to post office to see what they could tell
me. In a short while I was informed the package was at sorting facility
yesterday morning and looking at locations, the package hasn't moved 20
miles from point of origin. Not shipped as indicated or package lost at
sorting facility???

Don't know who is at fault but transaction has failed on the "making a
good first impression" chart. Now that I know the package in the hands
of the post office, I'm thinking I'll have the package by Fri.

Just goes to show you, even with a near perfect record on ebay, there is
no assurance a purchase will go smoothly. Don't use ebay often but this
is the first time I've had any problems.

Mickey
Click to expand...
Well it showed up in today's mail. No-way this package traveled a 1000
mi in about 30hrs so it appears at least a portion of the problem can be
blamed on the USPS.

Mickey
 
Taliesyn said:
You're always going to have an exception to the rule.... like that one
chance in a million of getting hit by lightning. Someone will! That
doesn't mean you shouldn't go outside anymore. Or in your case, no
reason to stop using eBay, PayPal, or the US Mail! These things will
happen. You pray they won't happen with your purchase. But be prepared
that they may. Over the years I've bought many things over the Net and
eBay, some worth over $500. Yes, I was ripped off once on eBay, by a
seller in Belarus. But I learned a thing or two, and eBay insurance
covered most of it. That "blip" didn't deter me since over 95% of my
dealings over the Net have been more than positive.

Speaking of Inkcessories... back in 2005 I bought a printhead on Ebay
for an i860 from Inkcessories.
Click to expand...
If you would use Canon ink you would not have needed a printhead.
 
measekite said:
If you would use Canon ink you would not have needed a printhead.
Click to expand...

You never give up trolling, lying and misinformation, do you?

Canon states in their specifications that printheads are "end user
replaceable", meaning they have a limited life span regardless of what
inks you use.

The original printhead in my iP5000 has been working perfectly with
various aftermarket inks since 2004. It'll be 2008 in a couple of
months. You do the math. Nothing wrong with the inks.

The original printhead in my iP4000 has been working perfectly with
various aftermarket inks since 2005. It'll be 2008 in a couple of
months. You do the math. Nothing wrong with the inks.

The original printhead in my i860 died after just a month, ALONG with
the paper feed mechanism!!! This was a totally bum printer, a factory
lemon. Everything was replaced. The replacement printer AND new
printhead have been working perfectly with various aftermarket inks for
many years. You do the math. Nothing wrong with the inks.

But there IS something VERY wrong with your need to misinform . . . .

-Taliesyn

 
Taliesyn said:
You never give up trolling, lying and misinformation, do you?

Canon states in their specifications that printheads are "end user
replaceable", meaning they have a limited life span regardless of what
inks you use.
Click to expand...

I use Canon ink so mine is still good. You do not and you replaced yours.
The original printhead in my iP5000 has been working perfectly with
various aftermarket inks since 2004. It'll be 2008 in a couple of
months. You do the math. Nothing wrong with the inks.
Click to expand...

Poor quality. More rapid fading. Everyone knows this except people who
either lie or cannot face the truth.
 
Mickey said:
This Co was mentioned a week or so ago and I noted a post from Burt and
after asking him a question he reported he received very good service from
them. Well I'm not so lucky.

Purchased a replacement PH from them on the 5th and paypal sent
acknowledgment on the 8th the money transfer was completed. On the 14th
and not having received the package, I wrote Inkcesseries about the
problem. Received a reply on the 15th giving me a tracking number for the
post office. Gave a look at the info the post office had. Looks like
they received word there was a package to pick up on the 13th but no
acknowledgment if actually picked up. Yesterday the 20th, still nothing so
drove into town to post office to see what they could tell me. In a short
while I was informed the package was at sorting facility yesterday morning
and looking at locations, the package hasn't moved 20 miles from point of
origin. Not shipped as indicated or package lost at sorting facility???

Don't know who is at fault but transaction has failed on the "making a
good first impression" chart. Now that I know the package in the hands of
the post office, I'm thinking I'll have the package by Fri.

Just goes to show you, even with a near perfect record on ebay, there is
no assurance a purchase will go smoothly. Don't use ebay often but this
is the first time I've had any problems.

Mickey
Click to expand...

I'm not making excuses for Inkcessories as it could very well be their
fault. More than a week for a pickup notice doesn't make sense, unless the
item wasn't in stock and had to be ordered. They should have communicated
that to you if it was the problem. after pickup (whatever the date was) it
sounds like the Post Office is shuffling it around their facilities.
???????? Irritating, to say the least.

I have had many problems with the US postal service. I get other people's
mail delivered to me at least twice a month, and some of my mail has gone
astray, only to find its way to me weeks later. Some of these items are
financially sensetive documents that I'd rather not have put in a stranger's
hands.
 
Mickey said:
Well it showed up in today's mail. No-way this package traveled a 1000 mi
in about 30hrs so it appears at least a portion of the problem can be
blamed on the USPS.

Mickey
Click to expand...

All's well that ends well, Mickey. It could certainly have traveled 1000
miles in 30 hours. More probably, though, your evaluation is closer to the
truth. Your package got lost in the shuffle.
 
I'm confused. Doesn't your posting suggest that the post office is the
reason for the delay? If so, how can the company which provided the
goods be placed at fault for this? Sounds like, if anything, the thing
you should try to avoid, is the post office...

Art
 
Burt said:
All's well that ends well, Mickey. It could certainly have traveled 1000
miles in 30 hours. More probably, though, your evaluation is closer to the
truth. Your package got lost in the shuffle.
Click to expand...
It's not the 1000 miles I question but the last 30. Receiving location,
sorting, then off to the local post office, more sorting and then into
the van for delivery to the house, RFD.

Print-head is installed, fresh MIS ink, Kirkland paper and prints are
looking GOOD!

Did send a message off to Inkcessories telling them of package arrival.


Mickey
 
Arthur said:
I'm confused. Doesn't your posting suggest that the post office is the
reason for the delay? If so, how can the company which provided the
goods be placed at fault for this? Sounds like, if anything, the thing
you should try to avoid, is the post office...

Art
Click to expand...
All the info I had was the post office said they received word on the
13th there was a package to pick up. Never any info that package WAS
picked up. At present my thinking is most likely the past 7 days delay
was due to the post office. Additional info I had was if package picked
up on the 13th, most likely in the PM, it should be delivered on the
16th. What happened during that additional 5 days?

I still question what happened initially, Made the purchase on the 5th,
reportedly inventory in excess of 100 units, and reportedly went out in
the mail on the 13th. Several Co's I do on-line business with in the
same area as Inkcessories, I typ have delivery on the 3rd day if a
weekend isn't included.

No longer worrying about it and all is well with the printer again.

Mickey
 
measekite said:
I use Canon ink so mine is still good. You do not and you replaced yours.
Click to expand...

Bullshit. You're just lucky you didn't get a lemon from the factory
like me: the whole printer and printhead needed replacement after just
4 weeks. The replacement printer and printhead have been working
perfectly, as they're supposed to.
Poor quality. More rapid fading.
Click to expand...

Your word is crap since you've never used aftermarket ink. I wouldn't
be using it if I was getting poor quality, rapid fading, etc. But I'm
not. I've been using non-oem inks since 1995. All my creations (photos,
greeting cards, CD/DVD/cassette liners, etc, are as mint looking as the
day they were printed. So my word, based on actual use, is valid
whereas yours (with zero experience) is merely malicious propaganda.
You lose. And everyone knows this except people who either lie or
cannot face the truth... And that would be YOU! :-)

-Taliesyn
 
Mickey said:
It's not the 1000 miles I question but the last 30. Receiving
location, sorting, then off to the local post office, more sorting and
then into the van for delivery to the house, RFD.

Print-head is installed, fresh MIS ink, Kirkland paper and prints are
looking GOOD!
Click to expand...
They would look better and last longer if you used Canon ink and you
probably would not have needed a printhead.
 
Mickey said:
All the info I had was the post office said they received word on the
13th there was a package to pick up. Never any info that package WAS
picked up. At present my thinking is most likely the past 7 days
delay was due to the post office. Additional info I had was if
package picked up on the 13th, most likely in the PM, it should be
delivered on the 16th. What happened during that additional 5 days?

I still question what happened initially, Made the purchase on the
5th, reportedly inventory in excess of 100 units, and reportedly went
out in the mail on the 13th. Several Co's I do on-line business with
in the same area as Inkcessories, I typ have delivery on the 3rd day
if a weekend isn't included.

No longer worrying about it and all is well with the printer again.
Click to expand...
If you dealt with Canon you would have had a tracking number and could
track each stop and transfer.
 
Mickey said:
All the info I had was the post office said they received word on the
13th there was a package to pick up. Never any info that package WAS
picked up. At present my thinking is most likely the past 7 days delay
was due to the post office. Additional info I had was if package picked
up on the 13th, most likely in the PM, it should be delivered on the
16th. What happened during that additional 5 days?

I still question what happened initially, Made the purchase on the 5th,
reportedly inventory in excess of 100 units, and reportedly went out in
the mail on the 13th. Several Co's I do on-line business with in the
same area as Inkcessories, I typ have delivery on the 3rd day if a
weekend isn't included.

No longer worrying about it and all is well with the printer again.

Mickey
Click to expand...

In my experience the USPS tracking system is a joke. It's only updated
once a day, in the evening, for one thing. That means most of the
information you might see would be as much as 24 hours old. Sometimes
they don't seem to update it at all. There have been several times when
a package sent to me via Priority mail was received before the USPS
tracking site even acknowledged it was in the system. I have no problem
with their delivery most of the time, but they could learn a lot about
tracking from UPS and Fedex.

TJ
 
TJ said:
In my experience the USPS tracking system is a joke. It's only updated
once a day, in the evening, for one thing. That means most of the
information you might see would be as much as 24 hours old. Sometimes
they don't seem to update it at all. There have been several times when
a package sent to me via Priority mail was received before the USPS
tracking site even acknowledged it was in the system. I have no problem
with their delivery most of the time, but they could learn a lot about
tracking from UPS and Fedex.
Click to expand...

I ordered a CD from Japan once and the online tracking was amazing.
They'd tell where my package was at every stage of the way, from Japan,
to the plane, to the west coast of Canada, to the local courier depot in
my area.... And my favorite, when I turned on the computer the next
morning it said something to the effect that it was on its way to my
door. And it was! Amazing, but I can't recall which company that was
though.

Other times, yes, I have received packages that were delivered before
being acknowledged as being in their system. So I never know whether
to think their tracking system is so slow or their delivery is too
fast :-)

-Taliesyn
 
Taliesyn said:
I ordered a CD from Japan once and the online tracking was amazing.
They'd tell where my package was at every stage of the way, from Japan,
to the plane, to the west coast of Canada, to the local courier depot in
my area.... And my favorite, when I turned on the computer the next
morning it said something to the effect that it was on its way to my
door. And it was! Amazing, but I can't recall which company that was
though.

Other times, yes, I have received packages that were delivered before
being acknowledged as being in their system. So I never know whether
to think their tracking system is so slow or their delivery is too
fast :-)

-Taliesyn
Click to expand...

Since the USPS is a not-for-profit company and is now a quasi-government
organization the need for sharp performance is not there. They should be
looking over their shoulder as they do have competition from UPS and other
delivery firms, all of which work more efficiently. Fortunately for retired
people like me, Medicare works much better than the USPS, and my social
security check is deposited to my account every month like clockwork!
 
If you want to really see delay at work, get something over the Canadian
border (or try, at least). I had a parcel held up for over 6 weeks (no
it was not in the midst of a major holiday), during which time Customs
claimed they didn't have it and it was "probably lost or stolen". As it
turned out, it was indeed in Customs hands the whole time.

The parcel contained printer parts, which I can only assume Customs
thought could be used to make something more nefarious, in spite of the
documentation. I wrote some less than kind letters to them and to my
government reps about it, and they admitted it was "unusual and due to
lack of adequate staffing".

What I have since figured out is just about anything to do with the
border security division of the government doesn't work properly. The
minister heading that agency is a complete airhead (Stockwell Day), so I
am hardly surprised by anything involving those government offices.

Art
 
Burt said:
Since the USPS is a not-for-profit company and is now a quasi-government
organization the need for sharp performance is not there. They should be
looking over their shoulder as they do have competition from UPS and other
delivery firms, all of which work more efficiently. Fortunately for retired
people like me, Medicare works much better than the USPS, and my social
security check is deposited to my account every month like clockwork!
Click to expand...
True indeed, but for small things shipped within the US, it's tough to
beat the USPS rates, and they're usually quite reliable. I received
notice a few days ago that UPS is raising their rates yet again - and
that fuel "surcharge" they tack onto almost everything isn't any fun,
either. Yes, the USPS just raised their rates, too - but for many things
they are still the less expensive alternative, and entirely adequate.

As with anything, the service you choose depends on what you're
shipping, and where it's going. Kinda like aftermarket ink. Whether you
use it or not depends on what you're printing and what you're going to
do with it.

But I still say the USPS has a thing or two to learn about tracking systems.

TJ
 
"measekite"
| >
| > The original printhead in my iP5000 has been working perfectly with
| > various aftermarket inks since 2004. It'll be 2008 in a couple of
| > months. You do the math. Nothing wrong with the inks.
|
| Poor quality. More rapid fading. Everyone knows this except people who
| either lie or cannot face the truth.

To quote Jack Nicholson, in his move roll 'You can't handle the truth' and
won't recognize it if it bit you in the butt.
 
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