J
Jay
I have inherited a file which converts survey feedback (questions with
multiple choice answer options of 'up','down' & 'level') to indices. The
calculation gives an Index of between 90 and 110, with 110 indicating
totally positive feedback(up) & 90 indicating totally negative feedback
(down) and 100 neither +ve or -ve (level). This can then be graphed over
time.
My question is: Is an Index of 90 - 110 an accepted standard? And does
anyone know any good sources of info on this type of thinking.
Cheers
-Jay-
multiple choice answer options of 'up','down' & 'level') to indices. The
calculation gives an Index of between 90 and 110, with 110 indicating
totally positive feedback(up) & 90 indicating totally negative feedback
(down) and 100 neither +ve or -ve (level). This can then be graphed over
time.
My question is: Is an Index of 90 - 110 an accepted standard? And does
anyone know any good sources of info on this type of thinking.
Cheers
-Jay-