Incorrect Function" Error Message When You Access the CD-ROM Drive, DVD-ROM Driv

[Karl]

I just upgraded to Norton Internet Security 2004. I now
cannot access my cd rom . Any help or ideas out there?
Thanks

 

[Diana Smith [MSFT]]

Hello Karl,

It sounds like an incompatibility between software.

"Incorrect Function" Error Message When You Access the CD-ROM Drive.
http://support.microsoft.com/default.aspx?scid=KB;EN-US;315350

Do you have the B's Recording Software or Nero installed?

If yes, uninstall them (one by one) and than test.

Thank You.

Diana