Inconsistent Contacts/Address Book behavior

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Guest

Here are a few things I'm having trouble with and I'm hoping someone can
clarify these!

1) Sometimes a contact will autocomplete when I type their name in a new
message, and sometimes it doesn't. This seems to change from day-to-day (I'm
assuming it resets or something with each restart of Windows or Outlook?).
Also, if I type in their full name as it is in the Address Book, a red line
appears underneath their name to indicate that Outlook doesn't recognize this
contact. But I know it's there because I can see it in the Address Book.
Why is this happening?

2) What's the difference between Address Book and Contacts? I notice this
in the "Show Names from the:" pulldown within the top-right corner of the
Address Book. When I select Outlook Address Book it says "No entries in this
Address Book" and when I select Contacts it shows all my contacts.

2) Mouse wheel scrolling doesn't work in the Address Book window (this is
the window that pops up when I press the Address Book icon on the menu bar to
the left of the "Type a contact to find" text field). Is there a setting for
this?
 
outlook_user said:
1) Sometimes a contact will autocomplete when I type their name in a
new message, and sometimes it doesn't. This seems to change from
day-to-day (I'm assuming it resets or something with each restart of
Windows or Outlook?). Also, if I type in their full name as it is in
the Address Book, a red line appears underneath their name to
indicate that Outlook doesn't recognize this contact. But I know
it's there because I can see it in the Address Book. Why is this
happening?
Click to expand...

The red line indicates there are multiple entries. RIght-click the name to
see the choices.
2) What's the difference between Address Book and Contacts? I notice
this in the "Show Names from the:" pulldown within the top-right
corner of the Address Book. When I select Outlook Address Book it
says "No entries in this Address Book" and when I select Contacts it
shows all my contacts.
Click to expand...

In that drop-down, Outlook Addres Book is a service and acts like a
container for all of the Contacts folders you have that are enabled as
address books. If you had more than one Contacts folder and they were all
enabled, they'd all show up under that heading and you could choose which
one to use.
2) Mouse wheel scrolling doesn't work in the Address Book window
(this is the window that pops up when I press the Address Book icon
on the menu bar to the left of the "Type a contact to find" text
field). Is there a setting for this?
Click to expand...

What version of Outlook? The scroll wheel certainly works with OL 2003 on a
Windows XP system. Outlook 97 through Outlook 2000 and some versions of
Intellipoint had some issues with this. See if one of these articles helps:
http://support.microsoft.com/?id=239668
http://support.microsoft.com/?id=161200
 
Thanks for the reply Brian. My comments below:

Brian Tillman said:
The red line indicates there are multiple entries. RIght-click the name to
see the choices.
Click to expand...

* Ok, I'll try that next time the red line appears.
In that drop-down, Outlook Addres Book is a service and acts like a
container for all of the Contacts folders you have that are enabled as
address books. If you had more than one Contacts folder and they were all
enabled, they'd all show up under that heading and you could choose which
one to use.
Click to expand...

* So are you saying that no contacts can be stored directly in the Outlook
Address Book "folder"?
What version of Outlook? The scroll wheel certainly works with OL 2003 on a
Windows XP system. Outlook 97 through Outlook 2000 and some versions of
Intellipoint had some issues with this. See if one of these articles helps:
http://support.microsoft.com/?id=239668
http://support.microsoft.com/?id=161200
Click to expand...

* I'm using Outlook 2002 (10.6515.6735) SP3. I'll check out those articles.
 
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