incoming mail

  • Thread starter Thread starter Android
  • Start date Start date
A

Android

Hello frineds, the incoming mail does not get to my inbox until I try to
open an existing email, strange problem. I am running Outlook XP sp2 with
Exchange 5.5 sp4 in back. Does anybody know the reason for this behavior?
Thanks.
 
Good afternoon,

If you mean you are not notified about new mail messages until you do
something in Outlook, this is normal if the "new mail" notifications are not
reaching your client from the server. This notification is sent via a UDP
packet to the client, and is highly susceptible to being intercepted and
dropped, especially when using MAPI via the Internet. This knowledge base
article further describes the issue:

264035 XADM: No Way to Configure Port for UDP New Mail Notification Packets
http://support.microsoft.com/?id=264035

You may want to check for the presence of firewalls and other filtering
between you and your Exchange server. If you are on the same network as
your Exchange server, personal firewall products such as ZoneAlarm can
potentially block these notifications.

Thanks,
Wes

--
Wes Mills, MCSE MCSA
Exchange Connectors / Foreign Connectors
Microsoft Texas Enterprise Messaging Support
wesmills(at)exchange(dot)microsoft(dot)com

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