incident tracking software

  • Thread starter Thread starter M.Siler
  • Start date Start date
M

M.Siler

If we didn't want to track bugs via email or paper forms is there an
incident tracking type product that would permit us to track the following:

The probelm the tested found
Which version of the code it was in
The ability to attach a screen shoot of the error
The ability to assing a priority of the problem
The ability the problem to be assigned to a developer
The ability for the developer to indicate when the problem has been fixed
and is ready for retesting
The ability for the developer to indicate what the nature of the problem was
The ability for the tester to re-test the problem and indicate if it's been
fixed or still needs work.

I'm sure there are other things, but I'm looking for a product that will do
the following. It would be used by about 10 or less users and 3 developers.
We don't need an entire enterprise solution... just something simple.

Any suggestions? I poked around on Google, but I get tracking software to
track everything and have found very little as it applies to software
development.
 
M.Siler said:
If we didn't want to track bugs via email or paper forms is there an
incident tracking type product that would permit us to track the following:

The probelm the tested found
Which version of the code it was in
The ability to attach a screen shoot of the error
The ability to assing a priority of the problem
The ability the problem to be assigned to a developer
The ability for the developer to indicate when the problem has been fixed
and is ready for retesting
The ability for the developer to indicate what the nature of the problem was
The ability for the tester to re-test the problem and indicate if it's been
fixed or still needs work.

I'm sure there are other things, but I'm looking for a product that will do
the following. It would be used by about 10 or less users and 3 developers.
We don't need an entire enterprise solution... just something simple.

Any suggestions? I poked around on Google, but I get tracking software to
track everything and have found very little as it applies to software
development.
Click to expand...
http://www.bugzilla.org/
 
Hi,

I use Ontime from Axosoft (http://www.axosoft.com/). They have a free
version, and a subscription version for enterprise use.

Dick

--
Richard Grier, MVP
Hard & Software
Author of Visual Basic Programmer's Guide to Serial Communications, Fourth
Edition,
ISBN 1-890422-28-2 (391 pages, includes CD-ROM). July 2004, Revised March
2006.
See www.hardandsoftware.net for details and contact information.
 
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