Inbox shows new mail but it is empty

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Guest

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Outlook 2003 connecting to Exchange 2000

I have a resoursce email account which I connect to in outlook along with my own mailbox
When I look at the inbox it shoes as Inbox [26] I presume that the [26] should refer to how many unread emails there are but it is empty

Why does it show inbox [26] but its empty
also the [26] is in green, while my own inbox shows in blue, any idea why

Can anyone help, I have made no setting changes to the resoursce mailbox

Thank
M
 
Your mailbox is probably set to only display unread items
The green counter means the total amount of messages in the folder. You can
change this by rightclicking the folder-> Properties-> option Show number of
unread items

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Michael McNally said:
Hi

Outlook 2003 connecting to Exchange 2000.

I have a resoursce email account which I connect to in outlook along with my own mailbox.
When I look at the inbox it shoes as Inbox [26] I presume that the [26]
Click to expand...
should refer to how many unread emails there are but it is empty.
Why does it show inbox [26] but its empty?
also the [26] is in green, while my own inbox shows in blue, any idea why?

Can anyone help, I have made no setting changes to the resoursce mailbox.

Thanks
M
Click to expand...
 
Hi Road

I don't have any view settings set they are default

Also the same anomily occurs when other users connect to the mailbox. Are the view settings part of the mailbox or the user that is connected

Any further ideas

Thank

M
 
View is defined per folder indeed. Reset the current view to make sure the
settings are correct. If you rightclick the folder and choose properties->
button Folder Size to verifiy the folder isn't empty.

--
Roady [MVP]
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...
Tip of the month:
-Create your own fully customized Toolbar
Subscribe to the newsletter to receive news and tips & tricks in your
mailbox!
www.sparnaaij.net
(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)
 
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