inbox repair tool and scanpst.exe Office 2007

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Guest

I've read some of the other posts on this problem. I cannot locate either of
these folders or files on my system. I have show hidden files active.
I've also looked on the CD for office 2007 and do not see them.
I have this error message
Cannot start Microsoft Office Outllook. Cannot open the Outlook window. The
set of folders cannot be opened. Errors have beeen detected in the file
C:\usres\Randallk.
Wolf\appdata\local\microsoft\outlook\outlook.pst Quit Outlook and all
mail-enabled applications, and then use the Inbox repair tool (Scanpst.exe)
to diagnose and repair errors in the file. For more....;

I did try and reinstall the office standard and that did not change
anything.
Thanks for the help.
 
I am having exactly the same problem ... I have "successfully" repaired
Office 2007 ... no sign of Inbox Repair nor scanpst.exe. I try to load
Outlook and my pst file must be corrupt because I get an error and my only
option is to close or search for a solution (which is not found) and then
close Outlook. I'm surprised that Microsoft has not responded to this issue
....
 
Marvin said:
I am having exactly the same problem ... I have "successfully"
repaired Office 2007 ... no sign of Inbox Repair nor scanpst.exe.
Click to expand...

Look in %ProgramFiles%Microsoft Office\OFFICE12
I try to load Outlook and my pst file must be corrupt because I get an
error
Click to expand...

And the exact text of that error is?
 
I do not have "inbox repair" showing up in my Programs menu. Furthermore, I
do not have scanpst.exe on my hard drive (yes ... I am showing all hidden
files). I "repaired" Office 2007 and completed it successfully. Still no
inbox repair nor scanpst.exe shows up on the hard drive. I strongly suspect
the file is corrupt since it was working a couple of weeks ago and now does
not. After I load up Outlook, I try to access the contacts/email files and
receive the message that the file is corrupt and I need to run scanpst.exe. I
have also tried to download updates and install them manually but that does
not work either. I'm in a frustrating loop.

Can I run scanpst from the CD? Is there a third party utility that will work
(hopefully I can take advantage of a trial and not have to buy the software)?
Other suggestions?
 
Marvin said:
I do not have "inbox repair" showing up in my Programs menu.
Furthermore, I do not have scanpst.exe on my hard drive (yes ... I am
showing all hidden files). I "repaired" Office 2007 and completed it
successfully. Still no inbox repair nor scanpst.exe shows up on the
hard drive.
Click to expand...

I can't explain this, because scanpst is installed with every version of
Outlook I've used.
Can I run scanpst from the CD?
Click to expand...

Search the installation CD for it and, if found, try it.
Is there a third party utility that
will work (hopefully I can take advantage of a trial and not have to
buy the software)?
Click to expand...

There are many PST recovery tools that have trial versions. Google will
find them easily.
 
Did you get this fixed? I am having the same problem. My sent file in
outlook is not working and I get a message that suggests that I locate and
run the Scanpst.exe. I cannot find it even when I follow the path
recommended. I ran the diagnostic tools and it did not detect any problems.
 
JimGo said:
Did you get this fixed? I am having the same problem. My sent file in
outlook is not working and I get a message that suggests that I locate and
run the Scanpst.exe. I cannot find it even when I follow the path
recommended. I ran the diagnostic tools and it did not detect any
problems.
Click to expand...

In Office 2007 scanpst.exe is here:
C:\Program Files\Microsoft Office\Office12\

You will need to show hidden and system files....
 
I apologize for what may seem like a stupid quesiton. I went into tools and
click to show hidden files and folders. But I still get C:\program
Files\Microsoft Office\Microsoft office tools instead of the Office 12 that
the instructions indicates and you indicate in your e mail. What am I doing
wrong?
 
I found the scanpst.exe file. Thank you.

JimGo said:
I apologize for what may seem like a stupid quesiton. I went into tools and
click to show hidden files and folders. But I still get C:\program
Files\Microsoft Office\Microsoft office tools instead of the Office 12 that
the instructions indicates and you indicate in your e mail. What am I doing
wrong?
Click to expand...
 
Hi, had the same problem. I did find scanpst.exe with your help but when I
type in the file name
(c:\users\xxxx\AppData\Local\Microsoft\Outlook\Outlook.pst) it says the file
name is invalid yet this is exactly the "corrupt" file that Outlook says
prevents the program from opening.

Where do I go from here?
Much appreciated . . .
 
I'm having the same problem. I found the Scanpst.exe file. this file and
another file named Outlookpst look to be corrupt. Both are showing a broken
envelope. Is is the file that is suppose to repair other files? How can i fix
an application file?
 
Can't tell you how annoying it is to find all these people having the same problem I have (i.e. not being able to find the scanpst.exe file where everyone says it should be), and then finding them saying something like, "Ok - I found it, but I still have such-and-such problem." WHERE DID YOU FIND IT?!

Sorry if I sounded angry - I'm not really. Just a little frustrated.

TIA

D0ughb0y

Tammy A said:
Hi, had the same problem. I did find scanpst.exe with your help but when I
type in the file name
(c:\users\xxxx\AppData\Local\Microsoft\Outlook\Outlook.pst) it says the file
name is invalid yet this is exactly the "corrupt" file that Outlook says
prevents the program from opening.

Where do I go from here?
Much appreciated . . .
--
TA


"wolfpics" wrote:

> I've read some of the other posts on this problem. I cannot locate either of
> these folders or files on my system. I have show hidden files active.
> I've also looked on the CD for office 2007 and do not see them.
> I have this error message
> Cannot start Microsoft Office Outllook. Cannot open the Outlook window. The
> set of folders cannot be opened. Errors have beeen detected in the file
> C:\usres\Randallk.
> Wolf\appdata\local\microsoft\outlook\outlook.pst Quit Outlook and all
> mail-enabled applications, and then use the Inbox repair tool (Scanpst.exe)
> to diagnose and repair errors in the file. For more....;
>
> I did try and reinstall the office standard and that did not change
> anything.
> Thanks for the help.
Click to expand...
 
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