Inaccessable 'Personal Folders' folder

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Outlook 2003 SP2, Windows XP

When I click on the 'Personal Folders' folder in Outlook I receive the
error: 'The set of folders could not be opened'.

I have tried using SCANPST on the Outlook.pst file but it reported no
errors. (And I copied the Outlook.pst onto an other machine of the same spec
and it had no problem opening that file).

I know that 'personal folders' is the default name Outlook gives to a pst
file description, so I suspect it's looking for a different .pst that I no
longer have in the directory perhaps? Right clicking on the folder shows the
"Properties for Personal Folders' option greyed out.

How can I determine exactly what file it is trying to access? Or failing
that can I thoroughly un-install Outlook and re-install to fix? (I tried this
via Control Panel, Remove Programs but there must be some system files that
it does not delete as it 'remembered all my info when I re-installed)

thanks
 
You have a corrupt profile with an invalid reference to a PST file. Create a
new profile. I trust you know which PST file you want to use.
 
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