INability to access CD/DVD Drives

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I suddenly lost access to my HP DVD 300-c Drive and my Samsung DVD ROM Drive.
The system keeps looking for drivers but can't find them. I think they use
ATAPI.sys for drivers because HP says I just have to reinstall windows. Any
suggestions how to fix this problem without a full reinstall?
 
I'm have the exact same problem. My Compaq Presario 6016 just stopped
(today) reading my CD and DVD drives. Nothing in the "device manager"
install/reinstall instructions or other MS help files has helped. I get a
Code 39 error that says my drivers are either missing or corrupted.

How/where can I find new drivers?
 
You're welcome, just trying to help.
Thanks, Bob. That is the solution for me, as it turns out.

I got impatient and reposted in a faster-moving newsgroup and that was the
answer I was given. I went through all the steps and am back in business!

Appreciate that you took the time to close the information loop.



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