In Capture no preview image

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G

Guest

No image shows in the preview pane on Capture but the video and sound are
recorded correctly anyway. The same problem occurs with Arcsoft Showbiz2.
Windows Media Center plays back the captured video correctly but Media
Player, Real Player and Quicktime will not.
 
I am connecting my digital movie camera to my laptop (HP zd 8000) with a
firewire. I see no live video in the preview pane. and no video on playback
of a tape in preview. However my laptop captures the video and audio
correctly. The video is saved as an .avi file. Possibly important. I am
viewing on a monitor (samsung syncmaster 914v) as my laptop screen went very
dim (after 4 months - warranty 3 months!!!). Again I can play back the
captured .avi in Moviemaker, Arcsoft2 and Media Center (but not in media
player, real player, quicktime) Probably more than one problem?
 
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