Importing

  • Thread starter Thread starter Katie
  • Start date Start date
K

Katie

We had to rebuild our computer. Before doing so I backed
up all my Outlook info (contacts, folders, e-mails I
wanted to keep). After backing it up (in .pst format), I
burned it to a CD.

When the computer was up and running again, and all
software was reloaded, I wanted to retrieve the info on
the burned CD and put it back in my Outlook.

I can't seem to do this, no matter what I try. I've tried
importing the info, I've tried working with data files.
Whatever I do I keep getting the same message "I don't
have permission to access the file on the CD drive." It's
my computer, I'm the administrator, logged in as such.

How the h-e-double hockey sticks do I get my old Outlook
info back on my computer in my current Outlook? Can't
find any info about this at MS website.

Someone please HELP!!!!

Thank you.
 
We had to rebuild our computer. Before doing so I backed up all my
Outlook info (contacts, folders, e-mails I wanted to keep). After
backing it up (in .pst format), I burned it to a CD.

When the computer was up and running again, and all software was
reloaded, I wanted to retrieve the info on the burned CD and put it
back in my Outlook.

I can't seem to do this, no matter what I try. I've tried importing the
info, I've tried working with data files.
Whatever I do I keep getting the same message "I don't have permission
to access the file on the CD drive." It's my computer, I'm the
administrator, logged in as such.

How the h-e-double hockey sticks do I get my old Outlook info back on
my computer in my current Outlook? Can't find any info about this at MS
website.

Someone please HELP!!!!

Thank you.

Outlook needs to have read/write access to a .PST file in order to work
with it. Copy your .PST file from the CD back to your hard drive (or other
rewritable media), turn off the Read-Only attribute (right-click the file,
choose properties), then Outlook should be able to open it.
 
On a New Message (email), the "signature" button (ie, you press it and a list of available signatures comes as a drop down list) does not always show up. sometimes yes and sometimes no

how do you make this button permanent on the toolbar which contains the "send" button and the "attachment" button, etc. what is this toolbar called? it does not seem to be checked under View-Toolbars, nor can you customize this bar. neither does a "signature" icon show up under commands under the View-Toolbar customization

note that this is different from the signature section under Tools-Options-Email Format-Signatures. this latter one controls where you want one and only one signature associated with a particular email account. i am speaking about the "signature" button where you can choose one of a variety of signatures for a particular outgoing email regardless of account

appreciate a detailed answer. tx and brgds.
 
Ben,

THANK YOU, THANK YOU, THANK YOU. I copied the CD to my
hard drive, checked the properties as you suggested.
The "read only" box was already unchecked. I then tried
importing, and it worked PERFECTLY. You gave me the
answer that 3 other professional computer types could not.

THANK YOU, THANK YOU, THANK YOU!!!!
 
Ben,

THANK YOU, THANK YOU, THANK YOU. I copied the CD to my hard drive,
checked the properties as you suggested.
The "read only" box was already unchecked. I then tried importing, and
it worked PERFECTLY. You gave me the answer that 3 other professional
computer types could not.

THANK YOU, THANK YOU, THANK YOU!!!!

You're very welcome. Glad I could help. :)
 
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