D
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While trying to import a .pst file from an old computer to
a new one, I recieved the identical scenario presented
below. But the resolution of changing the read only flag
does not work for me. Any other suggestions?
SYMPTOMS
If you try to import a .pst file from a CD-ROM to your
Outlook folders by using the Outlook Import and Export
Wizard, in the Import dialog box, after you browse to
the .pst file, you may receive the following error
message:
Personal Folders:
Properties for this information service must be defined
prior to use.
If you click OK, you may receive the following error
message:
Microsoft Outlook:
File access is denied. You do not have permission required
to acces the file c:\path_name.
If you click OK again, the Import dialog box is displayed,
so that you can browse to the .pst file again.
This behavior also occurs if you attempt to open a .pst
file from a CD-ROM.
CAUSE
This behavior can occur because when you burn a file to a
CD-ROM, the file is created with a read-only file
attribute. There is no way to change this on a CD-ROM.
RESOLUTION
To resolve this problem, copy the .pst file from the CD-
ROM and save it to a hard disk or to another type of media
in which you can change the file properties. Cancel the
selection of the read-only attribute on the .pst file and
save the changes. The Import process should now finish
successfully.
MORE INFORMATION
A .pst file is not specific to a version of Exchange
Server or to the operating system, so if you use a .pst
file that is from a different version, it does not affect
the Import process. A .pst file is not owner specific
either, although password-protected .pst files require you
to provide the password to finish the Import process.
a new one, I recieved the identical scenario presented
below. But the resolution of changing the read only flag
does not work for me. Any other suggestions?
SYMPTOMS
If you try to import a .pst file from a CD-ROM to your
Outlook folders by using the Outlook Import and Export
Wizard, in the Import dialog box, after you browse to
the .pst file, you may receive the following error
message:
Personal Folders:
Properties for this information service must be defined
prior to use.
If you click OK, you may receive the following error
message:
Microsoft Outlook:
File access is denied. You do not have permission required
to acces the file c:\path_name.
If you click OK again, the Import dialog box is displayed,
so that you can browse to the .pst file again.
This behavior also occurs if you attempt to open a .pst
file from a CD-ROM.
CAUSE
This behavior can occur because when you burn a file to a
CD-ROM, the file is created with a read-only file
attribute. There is no way to change this on a CD-ROM.
RESOLUTION
To resolve this problem, copy the .pst file from the CD-
ROM and save it to a hard disk or to another type of media
in which you can change the file properties. Cancel the
selection of the read-only attribute on the .pst file and
save the changes. The Import process should now finish
successfully.
MORE INFORMATION
A .pst file is not specific to a version of Exchange
Server or to the operating system, so if you use a .pst
file that is from a different version, it does not affect
the Import process. A .pst file is not owner specific
either, although password-protected .pst files require you
to provide the password to finish the Import process.