Importing Issues

  • Thread starter Thread starter Ross Payne
  • Start date Start date
R

Ross Payne

Today I reinstalled (from scratch) WinXP, and then Office 2003. Before doing
so, I copied my outlook.pst file and archive.pst file onto a CD. I imported
all the data from the old .pst file into the new. Two questions:

First, I can't get the address book to display and nor can I get
autocomplete to work for addressees in email (even though I have the options
set up correctly). I get an error message telling me that the address list
can't be displayed, that the contacts folder associated with this address
list could not be opened. I'm stumped.

Second, regarding the archive.pst file, should I simply copy it into the
folder where it belongs, or should I import the data? (With the outlook.pst
file, I learned that importing is the right thing, but I'm unsure about the
archive.pst file.)

Thank you,

Ross Payne
 
You may need to add the Outlook Address Book service under email
accounts->directories->view or change. If the service does not show up
there, back up one step and add it. Also ensure your Contacts folder is
marked as an address book - right click->properties->OAB tab.

As for importing, I always recommend against it. Rather, copy the .pst file
from the CD to the location of your choice, delete the new .pst file, then
open Outlook and point it to your saved .pst file. After you copy the file
to the hard drive, make sure you remove the check mark from the read-only
option on its property page.


--
Milly Staples [MVP - Outlook]

Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.



After searching google.groups.com and finding not answer:
Ross Payne <[email protected]> asked:
| Today I reinstalled (from scratch) WinXP, and then Office 2003.
| Before doing so, I copied my outlook.pst file and archive.pst file
| onto a CD. I imported all the data from the old .pst file into the
| new. Two questions:
|
| First, I can't get the address book to display and nor can I get
| autocomplete to work for addressees in email (even though I have the
| options set up correctly). I get an error message telling me that the
| address list can't be displayed, that the contacts folder associated
| with this address list could not be opened. I'm stumped.
|
| Second, regarding the archive.pst file, should I simply copy it into
| the folder where it belongs, or should I import the data? (With the
| outlook.pst file, I learned that importing is the right thing, but
| I'm unsure about the archive.pst file.)
|
| Thank you,
|
| Ross Payne
 
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