imported mailing lists lose contacts

  • Thread starter Thread starter Nick Eshuis
  • Start date Start date
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Nick Eshuis

I've tried to import a .pst file into Outlook 2000. The import seems to
work and all the contacts seem to be there as well as the groups that
have been generated. When the computer is restarted all the groups
remain but the addresses that are part of the group disappear. Any
suggestions?

Thanks,

Nick
 
Groups? If you're using groups in the address book instead of Distribution
Lists, they won't transfer. Only DL's transfer. Outlook does not support
address book groups.
 
My mistake. I did not know the term. That is exactly what is
happening. The Distribution list remains but all the contacts in that list
disappear. Any suggestions?

Nick
-----Original Message-----
Groups? If you're using groups in the address book instead of Distribution
Lists, they won't transfer. Only DL's transfer. Outlook does not support
address book groups.
--
Russ Valentine
[MVP-Outlook]
Nick Eshuis said:
I've tried to import a .pst file into Outlook 2000. The import seems to
work and all the contacts seem to be there as well as the groups that
have been generated. When the computer is restarted all the groups
remain but the addresses that are part of the group disappear. Any
suggestions?

Thanks,

Nick
Click to expand...


.
Click to expand...
 
Do you recall how those DL's were created? Does the Update Now button
restore them?
--
Russ Valentine
[MVP-Outlook]
My mistake. I did not know the term. That is exactly what is
happening. The Distribution list remains but all the contacts in that list
disappear. Any suggestions?

Nick
-----Original Message-----
Groups? If you're using groups in the address book instead of Distribution
Lists, they won't transfer. Only DL's transfer. Outlook does not support
address book groups.
--
Russ Valentine
[MVP-Outlook]
Nick Eshuis said:
I've tried to import a .pst file into Outlook 2000. The import seems to
work and all the contacts seem to be there as well as the groups that
have been generated. When the computer is restarted all the groups
remain but the addresses that are part of the group disappear. Any
suggestions?

Thanks,

Nick
Click to expand...


.
Click to expand...
 
Hi Russ,

Thanks for taking the time to check on my request! Much of the lists
were created in Outlook Express and imported into Outlook later.
Could this have anything to do with service packs that may have been
applied to Office, the items saved and then imported into a version of
Outlook that has not had the service packs applied?

Thanks for your input,

Nick
-----Original Message-----
Do you recall how those DL's were created? Does the Update Now button
restore them?
--
Russ Valentine
[MVP-Outlook]
My mistake. I did not know the term. That is exactly what is
happening. The Distribution list remains but all the contacts in that list
disappear. Any suggestions?

Nick
-----Original Message-----
Groups? If you're using groups in the address book instead of Distribution
Lists, they won't transfer. Only DL's transfer. Outlook does not support
address book groups.
--
Russ Valentine
[MVP-Outlook]
Nick Eshuis said:
I've tried to import a .pst file into Outlook 2000. The import
Click to expand...
Click to expand...
seems
to


.
Click to expand...


.
Click to expand...
 
Not the service packs, most likely just the fact that the lists were
originally created in OE. OE uses a different method for creating groups. OE
groups rarely survive an import into Outlook intact and even if they do,
would not likely survive another import on top of that.
--
Russ Valentine
[MVP-Outlook]
Nick Eshuis said:
Hi Russ,

Thanks for taking the time to check on my request! Much of the lists
were created in Outlook Express and imported into Outlook later.
Could this have anything to do with service packs that may have been
applied to Office, the items saved and then imported into a version of
Outlook that has not had the service packs applied?

Thanks for your input,

Nick
-----Original Message-----
Do you recall how those DL's were created? Does the Update Now button
restore them?
--
Russ Valentine
[MVP-Outlook]
My mistake. I did not know the term. That is exactly what is
happening. The Distribution list remains but all the contacts in that list
disappear. Any suggestions?

Nick
-----Original Message-----
Groups? If you're using groups in the address book instead of Distribution
Lists, they won't transfer. Only DL's transfer. Outlook does not support
address book groups.
Click to expand...
seems
to
work and all the contacts seem to be there as well as the groups that
have been generated. When the computer is restarted all the groups
remain but the addresses that are part of the group disappear. Any
suggestions?

Thanks,

Nick


.
Click to expand...


.
Click to expand...
Click to expand...
 
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