Fixed. The PST file was perfectly fine. It did indeed create a separate
Personal Folder, just what I didn't want it to do. After an hour on the
phone with Microsoft/India in two separate sessions, we finally got the
two Personal Folders merged. Doing a file IMPORT was the way to do it.
In case anyone else is following this thread: If you have more than one
Personal Folder showing in the Folder List (View/Folder List), first, you
have to determine which Personal Folder offers the option to "Close" after
right-clicking on it. You then Tools/Accounts/E-mail Accounts/View or
Change, then in the drop-down box choose the Personal Folder that does NOT
offer a "Close" option and do the OKs and Finishes to keep the choice.
Then File/Import that PST file that does offer the "Close" option. After
that file has been completely imported, go back to the Folder List,
right-click on that Personal Folder and "Close" it. You will now have
imported a PST file from another computer and merged it with the new
default Personal Folder. While you're doing all of that, make sure that
you choose the correct duplicate/no duplicate choices.
Russ Valentine said:
Did you close Outlook before you copied it?
--
Russ Valentine
[MVP-Outlook]
Scot said:
No, I exported to the default Outlook folder in WinXP, then copied it to
the CD.
How did you create the file?
Did you also export directly onto storage medium?
If so your file is corrupt.
--
Russ Valentine
[MVP-Outlook]
Thanks. Copied the file to the Desktop, unchecked Read Only. From
OL2002, I tried to open it, but got this ERROR Message: "OLBackup.pst
is not a personal folders file." How can it not be a personal folders
file? Where do I go from here?
Thanks,
You pointed to a file on a CD? That's not an "unknown hurdle." You
can't open a file on a CD. Those files have read only attributes. You
must move the file to a hard drive and remove the read only
attribute.
--
Russ Valentine
[MVP-Outlook]
Thanks, but I've run into unknown hurdles:
1. In OL2002, I did File/Open/Outlook Data File, then pointed to
the file on the CD. I then got a message: "access denied, you do
not have permission required to access the file." But of course I
have permission; it's my file, created by me, on my computer and all
I want to do is get the contents into OL2002 on my new computer.
One problem is that the file is listed as an Office Data File, but
OL2002 only has an option for opening an Outlook Data File.
2. If there's a way for me to open the PST file on the CD, what am
I going to see, and what do I need to know to get the emails from
the Inbox copied into the new Inbox folder, the Sent emails into the
new Sent folder, and get the various folders and their contents
copied into my new Personal Folder?
Thanks,
By not importing. And now you see why.
Just open the PST file and copy what you want from it or reuse it
as the default for your new installation.
--
Russ Valentine
[MVP-Outlook]
OL2002, WinXP -------------------
I exported the OL2002 PST file and saved to a CD. I want to
import it into the new computer also using OL2002. ---- HERE'S
THE PROBLEM: When I did this a couple of years ago I ended up with
two Personal Folders, thereby using twice the space needed. I
currently have 20 - 30 emails in my Inbox on the new computer, and
over 1,000 in the PST file I want to import. How do I import the
PST, have it merge with the 20 - 30 new emails, and NOT end up
with two Personal Folders?
Thanks,